At Pace Windows & Doors, we pride ourselves on providing high-quality products and exceptional service that has been unmatched since 1985. Our commitment to excellence is reflected in every aspect of our business, from our premium-grade vinyl replacement windows to our expert installation and maintenance services.
Our Products and Services
We offer a wide range of products and services to cater to our customers' diverse needs. Our catalog includes:
- Windows: Our lifetime warranty-backed vinyl replacement windows are designed for beauty, energy efficiency, and durability. We also offer custom-made wood windows for a touch of elegance and authenticity.
- Doors: Whether you prefer the classic look of a traditional entry door or the sleek modernity of a sliding glass door, we have an extensive selection to match your home's style and functionality.
- Sliding Glass Doors: Extend your indoor-outdoor living space with our stylish and functional sliding glass doors.
- Bay and Bow Windows: Add a touch of grandeur to your home with our beautifully crafted bay and bow windows.
Lifetime Warranty
At Pace Windows & Doors, we stand behind our products and services with a comprehensive lifetime warranty. Our warranty covers:
- Windows, doors, and color
- Caulking and glass
- Screens and installation
- Labor and services
Customer Service
We understand the importance of providing exceptional customer service. Our team of factory-trained technicians is equipped to handle any service need, ensuring a prompt resolution to any issue. And, as our commitment to customer satisfaction is unwavering, we do not charge a single penny for our service.
Welding and Machine Shop
Our state-of-the-art machines and experienced welders enable us to precision-craft each window, ensuring a faultless finish.
Glass Inspection
Each window undergoes multiple inspections, ensuring that every detail meets our exceptional standards.
Why Pace?
What sets us apart is our commitment to quality, durability, and customer satisfaction. Our dedication is reflected in the praise from our satisfied customers:
"Your products and service exceeded my expectations. Thank you, Pace Windows & Doors!" - Jane D.
Stay Updated
Stay informed about our latest products, promotions, and events by visiting our website or following us on social media.
Get in Touch
We value your feedback and would love to hear from you. Reach out to us through our website or contact us directly:
Address: 7224 Route 96, Victor, NY 14564
Phone: 1-800-333-0972
Email: sales@pacewindows.com
Overall Experience with Pace Windows and Doors
Positive Experiences
- Many customers reported a smooth and worry-free experience with Pace Windows and Doors, praising the professional installation crew, attention to detail, and quality products.
- Several reviewers mentioned the excellent sales representatives, including Larry Harris, Zach Kapitan, and Andy, who were knowledgeable, friendly, and courteous.
- The lifetime warranty offered by Pace Windows and Doors was a major selling point for many customers, who appreciated the company's commitment to standing behind their products.
Negative Experiences
- Some customers had issues with the sales process, including pushy sales representatives, incomplete or misleading information, and difficulty getting accurate quotes.
- A few reviewers reported problems with the installation process, including damaged or defective products, poor craftsmanship, and unprofessional behavior from the installation crew.
- Several customers were unhappy with the warranty process, citing difficulties in getting Pace to honor their warranty claims or claiming that the warranty was not as comprehensive as advertised.
