Our Expertise in Overhead Doors
National Overhead Door has been proudly serving Western New York and nearby areas for over 60 years, providing unmatched expertise in all aspects of overhead doors. As a family-owned and operated business, we understand the importance of reliable and secure doors for both commercial and residential properties.
Comprehensive Services
We offer a comprehensive array of services to meet all your overhead door needs, including:
- Commercial & Residential Door Installation: We install high-quality doors from trusted manufacturers like Raynor and Richards-Wilcox Quality Doors.
- Repair & Maintenance: Our experienced technicians can diagnose and fix any issues with your existing doors quickly and efficiently.
- Preventative Maintenance: Regular maintenance is vital for ensuring your doors operate smoothly and efficiently.
- Emergency Services: We offer 24/7 emergency repairs to minimize downtime and keep your business or home secure.
Tailored Solutions for Every Client
We understand that every client has different needs and requirements. Our dedicated team will work with you to understand your specific situation and recommend the right solutions for your unique requirements. We offer:
- A wide range of door materials, colors, and features to choose from.
- Competitive pricing and financing options.
- Top-notch customer service and attention to detail.
- Timely communication and project updates.
Experience & Certifications
Our team is comprised of skilled and certified technicians who are experts in their field. We hold certifications from the International Door Association and are proud members of prestigious organizations like the Southtowns Builders Association and Orchard Park Chamber of Commerce.
Partnering with Leading Manufacturers
We partner with industry-leading manufacturers like Raynor and Lift Master to provide you with the best possible products and value.
Get a Free Quote Today
Contact us today to request a free quote and consultation. Our friendly and knowledgeable staff will be happy to discuss your needs and find the perfect solution for you.
Customer Service
The majority of the reviewers had an excellent experience with National Overhead Door's customer service. Many of them praised the prompt and reliable response time, with technicians arriving quickly to address their issues. Some reviewers specifically mentioned the professionalism and friendliness of the technicians, such as David, Jeff, and Mike, who were all described as being knowledgeable and courteous.
Quality of Work
Receiving high ratings, the majority of the reviewers were satisfied with the quality of the work performed by National Overhead Door. Many mentioned that the technicians were able to identify and repair or replace the issues quickly and efficiently. Some reviewers also praised the company's attention to detail, such as lubricating doors and explaining how to prevent future problems.
Complaints
A few reviewers had negative experiences with National Overhead Door. One reviewer, Greg Reggie, was unhappy with the price of the repair, which he felt was high for a simple fix. Another reviewer, Megan Kates, had a poor experience with the product, stating that the garage door was flimsy and had several issues just a week after installation.
Unresolved Issues
One reviewer, John Gullo, mentioned that an issue with a door spring was not properly resolved on the first visit, but was eventually taken care of on a subsequent visit.
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