Quality Products, Exceptional Service, Affordable Prices
Ortner's Overhead Doors has been providing Western New Yorkers with excellent service and installation on their commercial and residential garage doors and garage door openers for over four decades. As a family-owned business, we pride ourselves on being able to provide a quality product at an affordable cost, no matter how large or small the job is. Our owner, Dave Kozlowski, brings more than 25 years of experience to his customers with quality service at an affordable price.
Our Services
At Ortner's Overhead Doors, we offer a wide range of services to meet the needs of our customers. Our knowledgeable, friendly, and professional staff will be able to assist you with all your estimates, installations, service, door opener, and preventative maintenance needs. Whether you're in need of a new garage door installation, repair, or maintenance, we've got you covered. Our team is dedicated to providing exceptional customer service and ensuring that our customers are completely satisfied with our work.
What Sets Us Apart
What sets us apart from other garage door companies is our commitment to providing quality products and services at an affordable price. We understand that our customers have different budgets and needs, and we strive to meet those needs with our wide range of products and services. Our team is dedicated to providing exceptional customer service, and we take pride in our work, ensuring that every job is done to the highest standards.
Our Mission
Our mission at Ortner's Overhead Doors is to provide our customers with quality products and services that meet their needs and exceed their expectations. We strive to build long-lasting relationships with our customers by providing exceptional customer service, quality products, and affordable prices. We believe that our customers are our greatest asset, and we're dedicated to ensuring that they're completely satisfied with our work.
General Feedback
The reviews for Ortner's Garage Doors are generally positive, with many customers praising the company's excellent customer service, prompt response, and professional technicians.
Positive Reviews
- Many reviewers praised the company's owner, Dave, for his expertise, professionalism, and fair pricing.
- Customers appreciated the quick response and installation of new garage doors and openers.
- Some reviewers were impressed with the company's honesty and transparency, as they didn't try to upsell unnecessary products.
- The company's 24-hour emergency service was also praised for its prompt response and efficient solution to customer problems.
Negative Reviews
- A few reviewers were unhappy with the company's communication and follow-up, with some experiencing long wait times or unreturned calls.
- Some customers were dissatisfied with the company's pricing, feeling that they were overcharged for services.
- A few reviewers had issues with the company's installation or repair work, citing poor quality or unfinished jobs.
