Quality, Service, Value, and Honesty
At Imperial Glass TX, we understand the importance of finding a trustworthy partner for your glass-related needs. That's why we're committed to providing exceptional services, unparalleled customer service, and unparalleled craftsmanship. As a premier glass service and repair business, we serve both residential and commercial clients in the DFW Metroplex.
Our Story
Since 2001, Imperial Glass TX has been serving the Dallas, Fort Worth, and Metroplex area with high-quality products, materials, and professional services. We take pride in being an LLC business, maintaining all required insurance, permits, and licenses, ensuring our clients can trust us with their glass-related needs.
What We Do
We offer a wide range of services, including:
- Frameless Shower Doors: Custom shower doors, including single shower doors, inline shower doors, and many more.
- Framed Shower Doors: Framed shower doors with quality metals that reinforce the strength and provide support.
- Mirrors: Custom cut mirrors, including beveled edges, beveled mirror strips, antique mirrors, and more.
- Windows: Residential whole windows and glass replacement, meeting city code requirements.
- Glass Railing Systems: Glass staircases, glass floors, glass awnings, interior or exterior glass panels, and walls.
- Commercial Mirrors: Custom commercial mirrors for any business needs.
- Commercial Front Doors: Custom commercial front doors for any standard and custom commercial entry needs.
What Sets Us Apart
Our commitment to quality, service, value, and honesty sets us apart from other glass service companies. We are dedicated to providing the very best products in the glass industry and serving the greater community dependably. Our mission is to be a leader in innovative and trustworthy glass services, contributing to our community while working safely and ethically.
Our Values
At Imperial Glass TX, we value our relationships with our clients, employees, and business partners. We believe in building strong, lasting relationships based on trust, respect, and open communication. Our mission is to provide exceptional services, products, and solutions that meet and exceed our clients' expectations.
Get In Touch
If you're looking for a reliable and professional glass service company, look no further than Imperial Glass TX. Contact us today to schedule a consultation and take the first step towards transforming your space with our expert services.
Overall Experience
The overall experience of Imperial Glass Texas varies greatly depending on the customer. While some customers had a fantastic experience with the company, others had a poor experience.
Positive Experience
Several customers had a positive experience with Imperial Glass Texas. They praised the company for its professionalism, excellent customer service, and high-quality work. The team, particularly Orlando and Ivan, were described as knowledgeable, patient, and willing to go above and beyond to ensure customer satisfaction.
Installation Issues
However, some customers experienced issues with the installation process. One customer reported that the company poorly and inaccurately installed the shower glass, and the issue was not resolved despite numerous promises.
Communication Issues
Another issue that arose was communication problems. One customer reported difficulty getting in touch with the company after the installation was completed, and another customer felt that Ivan, the representative, was unresponsive and unhelpful when issues arose.
Conclusion
Based on the reviews, it is clear that Imperial Glass Texas has both strengths and weaknesses. While the company has a reputation for producing high-quality work, it also seems to have issues with installation and communication. As with any company, it is essential to carefully research and vet the company before making a decision.
