Building Texas Together Since 1987
At Texas Door and Trim, we've been building Texas together since 1987, providing top-notch window, door, and millwork solutions to builders, contractors, developers, and homeowners across the Dallas/Fort Worth and Austin markets. With a rich history of supporting hospitality, educational, residential, commercial, and industrial projects, we've earned the trust of professionals and homeowners alike.
Our Services
We offer a comprehensive range of products and services tailored to meet the specific needs of our clients. From moulding and trim to interior doors, entry doors, windows, scenic doors, garage doors, stair parts, and custom millwork, we've got you covered. Our team of experts provides on-site window and door installation support, expert tuning services, and comprehensive project design and order support.
Partnership and Expertise
As a trusted partner to builders, contractors, architects, and designers, we bring decades of industry knowledge to every project. We work closely with our clients to understand their unique needs and provide tailored solutions that meet their vision. With hundreds of dealers and contractors relying on us for building solutions, we're confident in our ability to deliver exceptional results.
Product Offerings
Our product catalog is extensive, featuring a wide range of premium products from leading manufacturers. From moulding and trim to doors, windows, and scenic doors, we offer a diverse selection to suit every project's requirements.
Why Choose Texas Door and Trim?
Our commitment to excellence, combined with our extensive industry knowledge and extensive product portfolio, makes us the go-to partner for building and remodeling projects. Our team is dedicated to providing exceptional customer service, ensuring that every project is completed to the highest standards.
Customer Service Issues
Reviews consistently mention poor customer service as a major issue. Sales representatives are often described as unhelpful, unresponsive, or even rude. Some customers were turned down or ignored by sales reps, while others experienced long wait times or inconsistent responses to their concerns.
Product Quality Concerns
Several reviewers mention problems with the quality of the products they received. Doors and trim were often described as poorly made, with issues like separated panels, incorrect sizes, or broken items. These problems were not adequately addressed by the company, leading to frustration and disappointment.
Lack of Accountability
Some reviewers mention that the company does not take responsibility for its mistakes. When issues arise, the company is often unresponsive or unwilling to make things right. This lack of accountability has led to trust issues and a general sense of mistrust among customers.
Positive Experiences
On a more positive note, one reviewer had a very good experience with the company, praising the quality of the products and service they received.
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