Building relationships, one window at a time.
At Don Young Company, we take pride in being a leading manufacturer of custom-built, made-to-order windows and doors for the home improvement, replacement, commercial, and custom-home builder markets. With over 40 years of experience, we have established ourselves as a trusted name in the industry, dedicated to providing the highest quality energy-efficient vinyl and aluminum thermally broken windows, patio doors, storm windows, and storm doors.
Our Story
Our journey began in 1978, and since then, we have been committed to delivering exceptional products that meet the unique needs of the Texas and Southern climates. We understand the importance of high-quality windows and doors in these regions, and we strive to provide our customers with the finest products that can withstand the harsh climate.
Our Services
Our product line includes a wide range of windows and doors, including single hung, double hung, casement, and storm windows, as well as aluminum sliding patio doors and storm doors. We also offer a variety of services, including installation, dealer programs, and architectural and commercial services.
Our Commitment
At Don Young Company, we are committed to providing our customers with the highest level of service and quality products. We take pride in our experienced and dedicated team, many of whom have been with us for over 15 years. Our corporate office and factory are located in Dallas, Texas, and we have branches in Houston, San Antonio, Lubbock, and Oklahoma City.
Our Mission
Our mission is to provide our customers with the finest energy-efficient windows and doors, backed by exceptional service and a commitment to excellence. We strive to build long-term relationships with our customers and dealers, and we are dedicated to being a leader in the industry.
Customer Service and Experience
The reviews highlight the exceptional customer service provided by the company, with many customers praising the helpful and knowledgeable staff. Brenda Ortiz, in particular, was mentioned for her excellent service, going the extra mile to ensure customer satisfaction.
Product Quality and Energy Efficiency
The reviews also emphasize the high quality of the windows and doors, with many customers praising the energy efficiency and durability of the products. Several reviewers mentioned the significant energy savings they experienced after installing the new windows.
Installations and Delivery
A few reviewers expressed dissatisfaction with the installation process, citing issues with delivery and quality control. One reviewer mentioned that their doors leaked, and another reviewer mentioned that their windows had moisture inside the panes.
Positive Experiences
Many reviewers praised the company's professionalism, integrity, and reliability. Some reviewers mentioned that they would highly recommend the company to friends and family.
Challenges and Issues
Some reviewers encountered problems with their orders, including mistakes, poor communication, and failed inspections. One reviewer mentioned that the company's response to their complaints was unacceptable.
