Your Source for Exterior Doors & Windows
At Southwest Door & Window, we pride ourselves on being one of the premier providers of exterior doors and replacement windows in Dallas and the surrounding areas. Since our founding in 2008, we have developed a reputation for excellence in all aspects of our business, from sales to installation. Our team of experts is committed to providing our customers with a fair and satisfactory home improvement experience that exceeds their expectations.
Our Story
Southwest Door & Window is a family-owned and operated business that was founded by Brandon DeVore, a passionate entrepreneur who shares his passion for providing entry doors that truly enhance a home's architecture and give homeowners a sense of pride and ownership. Brandon's zeal for quality and excellence has been instilled in each member of his team, ensuring that every customer receives the best possible service and support.
Our Services
At Southwest Door & Window, we offer a wide range of services, including window replacement and installation, door replacement and installation, and expert advice to help you make the right choice in both product and design. Our team is dedicated to guiding you through each step of the selection process to ensure that all of your project's needs are met efficiently and with accuracy.
Our Products
We pride ourselves on representing only manufacturers offering top-of-the-line, quality products. Our showroom is stocked with an extensive selection of windows, doors, and hardware from reputable brands such as Weather Shield, MI Windows, GlassCraft, Door Company, Therma-Tru, Emtek, and Better Home Products. Our extensive product line includes vinyl windows, aluminum windows, sliding doors, patio doors, entry doors, wood entry doors, and iron doors.
Why Choose Us?
At Southwest Door & Window, we understand the importance of energy efficiency and style in your home improvement project. That's why we offer top-of-the-line products that not only enhance the aesthetic appeal of your home but also provide significant energy savings. Our experienced technicians are skilled in the installation process, ensuring that every window and door is installed with precision and attention to detail. Whether you're a homeowner, designer, builder, or remodeler, we are committed to providing you with a seamless experience that leaves you with the confidence to return to us for all your home improvement needs.
Contact Us
If you're looking for reliable and expert guidance in your window and door replacement needs, look no further than Southwest Door & Window. Please call us at (214) 341-2212 or visit our showroom to explore our extensive product line and get a quote on your home improvement project. Our team is dedicated to providing you with the best possible service and support to ensure your complete satisfaction.
Customer Feedback and Reviews
The reviews for Southwest Door and Window range from very positive to extremely dissatisfied. Some customers have reported excellent experiences, while others have been disappointed with the company's service and communication.
Quality of Service
Some reviewers have praised the company for their professionalism, attention to detail, and prompt communication. For example, Authors Dan Borman, Kaitlyn Riley, and Robert Hanson all stated that they were very satisfied with their experiences, with the company going above and beyond to resolve issues and provide excellent service.
On the other hand, Authors Shelly D. and Larry Walker reported having poor experiences with the company. Shelly D. was frustrated with the lack of communication and miscommunication regarding her project, and Larry Walker was disappointed with the delay in receiving his ordered window and the poor customer service he received.
Product Quality
The quality of the products offered by Southwest Door and Window seems to be generally good, with many reviewers praising the company for providing high-quality doors and windows. However, Author Larry Walker reported that one of the windows he ordered was incorrect and has been delayed in being delivered and installed.
Customer Service
The customer service provided by Southwest Door and Window seems to be a major issue for some reviewers. Authors Shelly D. and Larry Walker both reported experiencing poor communication and miscommunication regarding their projects. Shelly D. was particularly frustrated with the lack of response from Brandon, the owner, and the blaming of her for the delay in her project.
In contrast, Authors Dan Borman, Robert Hanson, and Kaitlyn Riley all reported positive experiences with the company's customer service, with the company going above and beyond to resolve issues and provide excellent service.
