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At Truckee Overhead Door, we pride ourselves on being Lake Tahoe's premier garage door sales and service provider. With over three decades of experience, we have built a reputation for providing superior products and services to our customers. Our locally-owned company is dedicated to helping homeowners and businesses in the Truckee, North Lake, and South Lake Tahoe areas with all their garage door needs. We take pride in our work, and our goal is to provide exceptional service while building long-lasting relationships with our customers.
Our Services
Our team of knowledgeable technicians is equipped to provide top-quality maintenance and repair services for your garage door. Whether you need to schedule a maintenance check, or you're experiencing issues with your door, we're here to help. Our 21-point inspection is designed to identify worn parts that may be about to break, ensuring your safety and preventing costly repairs down the line. Our technicians are fully equipped and experienced to provide you with the best maintenance and repair services in the area.
Our Products
At Truckee Overhead Door, we work closely with top manufacturers to bring you the highest-quality garage doors available. Our residential products include decorative hardware options, and our commercial solutions cater to the specific needs of businesses. We also offer a range of accessories, including elite series garage door openers, premium series garage door openers, and additional accessories to enhance the functionality and appearance of your garage door.
Our Company
Truckee Overhead Door is committed to providing exceptional service and trustworthiness in everything we do. Our experienced team members are dedicated to ensuring your complete satisfaction with our products and services. We take pride in our attention to detail, ensuring that every project is completed to the highest standards.
Overall Experience
Most customers had a positive experience with Truckee Overhead Door, praising their prompt and professional service, reasonable prices, and reliability. Several reviewers appreciated the company's responsiveness, with technicians arriving on time and providing efficient solutions to their garage door issues.
Praises for the Technicians
Many reviewers complimented the technicians, mentioning their knowledge, politeness, and ability to fix issues quickly. Some reviewers specifically mentioned the technicians' names, such as Jayson, Jose, and Nick, and praised their work.
Reliability and Fair Prices
Several reviewers appreciated the company's reliability, with one reviewer stating that they were the only company to show up for a scheduled appointment. Many reviewers also praised the company's fair prices, with one reviewer mentioning that they were able to fix their garage door without needing to purchase a new one.
Communication
Many reviewers praised the company's communication, with some mentioning that they received prompt responses to their messages and calls.
Issues with Customer Service
A few reviewers had negative experiences with the company's customer service, citing unhelpful representatives and a lack of urgency in addressing their issues. One reviewer mentioned that they were given a two-hour window for a technician's arrival, but received no call or update.
