We service windows for as long as you own them.
At American Window Products, we pride ourselves on being the oldest family-owned and operated window and door replacement company in Jacksonville, Florida. With over 43 years of experience, we have built a reputation for delivering high-quality windows, storm panels, fabric screens, and other products that exceed our customers' expectations.
Our Story
Our commitment to customer satisfaction is unparalleled. We believe in building long-term relationships with our customers, which is why we guarantee our products and services for as long as you own your home. Our team of experts will work with you to understand your needs and provide personalized solutions that fit your budget and style.
Our Services
We offer a wide range of products and services, including:
- Vinyl windows and doors
- Fiberglass entry doors
- Andersen Fibrex and wood-clad windows and doors
- Storm panels and fabric screens
- Window and door replacement
- Warranty services
Our products are designed to provide energy efficiency, security, and beauty to your home. We understand the importance of energy-saving solutions, which is why we offer energy-efficient rated windows that can help you save on your energy bills. Additionally, our windows come with multi-point locking systems, double and triple pane glass, and easy tilt features for superior cleaning.
Why Choose Us
At American Window Products, we take pride in being a Lead Safe Certified company, which means we are committed to providing safe and environmentally friendly solutions for our customers. Our team of experts is dedicated to providing exceptional customer service, and we have financing options available to make our products and services more accessible to our customers.
Our Mission
Our mission is to provide our customers with superior quality products and services that exceed their expectations. We strive to build long-term relationships with our customers and provide personalized solutions that fit their needs and budget.
Excellent Customer Experiences
The majority of customers have reported excellent experiences with American Window Products, praising the company's professionalism, quality of work, and attention to detail. Many reviewers mentioned the courteous and respectful behavior of the installers, who ensured a clean and efficient installation process.
Quality of Work and Materials
The quality of the windows and doors installed by American Window Products has been consistently praised by customers. The new windows and doors have been reported to make a significant difference in terms of comfort, noise reduction, and energy efficiency.
Professional Installation Team
The installation team, including installers such as Brian, Efrain, Randy, Josh, Joe, and Devan, have been praised for their professionalism, efficiency, and attention to detail. Customers have appreciated the minimal disruption to their daily routines and the thorough cleanup after the installation.
Sales and Customer Service
The sales team, including Ryan and James, have been commended for their knowledge, patience, and helpfulness. Customers have appreciated the absence of high-pressure sales tactics and the willingness of the sales team to work within their budgets.
Minor Issues and Exceptions
There were a few exceptions to the overall positive reviews. One customer reported a negative experience with the installation of a window six years prior, citing poor workmanship and lack of flashing. Another customer was dissatisfied with the quality of the screen doors provided by the company.
