Experience Matters: Creating a Better Place to Live
At Martin Home Exteriors, we have been the premier choice for exterior remodeling in Jacksonville and surrounding areas since 1995. We understand that making changes to a home can be worrisome and time-consuming for homeowners. That's why we're committed to providing a worry-free experience that you can fully enjoy. If you're looking for siding, windows, gutters, or screen rooms for your Jacksonville home, we'd love to offer you our more than twenty years of remodeling experience.
Our Experience
With over 2,000 exterior jobs completed since 1995, we've built a reputation for excellence in the industry. Our perfect record with the Better Business Bureau and the State of Florida's Contractor Licensing board is a testament to our commitment to providing top-notch services to our customers. We're proud to be the first and only siding contractor allowed in the James Hardie "Remodeler Contractor Program" and one of the first exterior siding companies in Florida to offer James HardiePlank Lap Siding Products since 1997.
Our Services
We offer a range of services designed to enhance the exterior of your home. Our siding services can customize designs to fit in with your neighborhood while providing superior appearance and protection. Our window services can replace old window frames with energy-efficient ones, saving you money and reducing thermal leaks. Our sunroom services can add natural light and provide an open view of your landscape, and our painting services can transform the look of your home.
Our Commitment
At Martin Home Exteriors, we're committed to providing peace of mind to our customers. We understand that investing in exterior remodeling can be daunting, which is why we strive to provide a worry-free experience from start to finish. Our professional installation teams are dedicated to providing the best remodel experience in the industry, and we're proud to be the premier remodeler for siding, window replacement, and sun and patio rooms in Jacksonville.
Overall Experience
The overall experience with Martin Home Exteriors is positive, with many customers expressing their satisfaction with the company's professionalism, quality of work, and customer service.
Positive Aspects
- Many customers praised the company's professionalism, attention to detail, and quality of work.
- The installers were often described as meticulous, thorough, and respectful of the customer's property.
- The company's commitment to customer satisfaction and standing behind their work was highlighted by several reviewers.
- The owners and staff, including Ken Martin, Chris Lentzke, and Jennifer, were frequently mentioned as being responsive, helpful, and courteous.
Negative Aspects
- A few customers experienced issues with the company, including delays, incomplete work, and disagreements over responsibility for repairs.
- Some reviewers felt that the company's pricing was high, and that they were unwilling to negotiate or compromise on certain issues.
- One customer had a negative experience with a salesman, who they felt was pushy and more interested in making a sale than listening to their needs.
Common Themes
- Many customers praised the company's attention to detail and commitment to quality workmanship.
- The company's customer service and responsiveness were frequently highlighted as strengths.
- Some customers had issues with communication or project management, but these were relatively rare.
