Building memories, one door at a time
Who We Are
At Trim Team, we are a leading supplier of new construction doors, door hardware, and millwork products in El Paso, Texas. We have been serving the construction industry for over 20 years, and we pride ourselves on providing the best products and services to our customers. Our goal is to help you build a home or project that you can be proud of.
Our Services
We offer a wide range of services to cater to the needs of our customers. Whether you are a builder or a homeowner, we can help you find the perfect doors and millwork products for your project. Our services include:
- Free estimates from floor plan sketches or drafts
- Onsite takeoffs for precise door pre-hanging measurement and specifications
- Showroom product selection consultation for custom home builders
- Key-alike door locks for complete home packages
- Free onsite delivery for complete home packages
- Turn-key installation services for specific projects
Our Products
We offer a wide range of products that cater to the needs of our customers. Our product line includes:
- Exterior Doors
- Interior Doors
- Entry Doors
- Patio Doors
- Custom Doors
- Door Moulding
- Millwork Products
- Door Hardware
Our Brands
We work with a range of brands to provide our customers with the best products in the market. Some of the brands we carry include:
- Plastpro
- Woodgrain
- Metrie
- Kwikset
- Thermatru
- ODL
- RSL Design House
- OVERPAC
Our Expertise
At Trim Team, we have the expertise and resources to provide our customers with the best products and services. Our team of experts has over 20 years of experience in the construction industry, and we are dedicated to providing our customers with the highest level of service and quality.
Our Commitment
Our commitment to our customers is to provide them with the best products and services in the market. We are committed to helping our customers build a home or project that they can be proud of. We understand that every customer is unique, and we are dedicated to providing them with personalized service.
Our History
Trim Team was founded in 2001, and we have been serving the construction industry for over 20 years. We have a rich history of providing our customers with the best products and services, and we are committed to continuing this tradition.
Why Choose Us
At Trim Team, we are committed to providing our customers with the best products and services. Here are some reasons why you should choose us:
- We have over 20 years of experience in the construction industry
- We work with a range of brands to provide our customers with the best products in the market
- We offer a wide range of services to cater to the needs of our customers
- We have a team of experts who are dedicated to providing our customers with the highest level of service and quality
Poor Customer Service
The reviews for Trim Team are marked by disappointing customer service. Many customers express frustration with the company's receptionist, Bianca, who seems uninterested in helping customers. Several reviewers mention being ignored or dismissed by her. The sales team, too, is criticized for being unhelpful and uncommunicative.
Quality Issues
Some customers experienced quality control issues with the products they received. One reviewer found that the hinges on their bedroom door didn't match, requiring them to return the door. Another reviewer reported that the door didn't fit properly.
Few Positive Comments
In contrast, a small number of customers had positive experiences with Trim Team. Some reviewers praised the professionalism and expertise of the sales staff, particularly Enrique and Gerardo. The company's installation team is also commended for being efficient and courteous.
Mixed Product Quality
While some customers were satisfied with the quality of the products they received, others had issues. One reviewer mentioned that the door and molding delivered by Trim Team were delivered quickly, but another reviewer experienced problems with the doors and molding installed at their rental house.
