Elevating Your Space, Enhancing Your Home
A Window Company that Thinks Differently
El Paso Window Co., Inc. was founded in 2013 with the mission of providing El Paso and surrounding areas with high-quality windows, doors, and skylights. We prioritize energy efficiency, aesthetics, and exceptional customer service.
Windows
We offer a diverse selection of windows to suit every project, including:
- Double-Hung Windows: Ideal for space-constrained spaces, offering easy cleaning from the indoors.
- Awning & Casement Windows: Perfect for rainy climates, with casement windows even replacing double-hung options.
- Picture Windows: Ideal for maximizing natural light and showcasing stunning views.
- Slider Windows: Practical and space-saving, perfect for wider openings.
- Shaped Windows: Unique and versatile, allowing you to customize your space.
- Garden Windows: Ideal for brightening up kitchens and breakfast nooks.
- Bay & Bow Windows: Perfect for living rooms, family rooms, and home offices, offering panoramic views.
- Basement Hopper Windows: Excellent for letting in air and ventilation in basement spaces.
Doors
We provide high-quality residential doors to enhance the beauty and functionality of your home, considering your specific needs and budget.
Skylights
We install energy-efficient skylights to bring in natural light and improve heating and cooling efficiency.
Patio Enclosures
We offer customized patio enclosures to create a comfortable and functional outdoor living space.
Our Commitment
At El Paso Window Co., Inc., we prioritize:
- Customer service: Our experienced and friendly staff is committed to understanding your needs and providing personalized recommendations.
- Quality: We work with reputable manufacturers to ensure the highest quality products.
- Efficiency: Our professional installers are certified and experienced in quick and efficient installations.
- Sustainability: We promote energy-efficient products that save you money on utility bills.
Contact us today to discuss your window, door, or skylight needs and discover the difference El Paso Window Co., Inc. can make in your home!
Summary of Reviews
Installation Experience
Most reviewers were satisfied with the installation process, with several mentioning that the installers were professional, efficient, and did a good job. However, one reviewer mentioned that the installation was just "okay" and that they had issues with follow-up service.
Customer Service
Customer service is a major concern for many reviewers. Several reviewers mentioned that after the installation, the company became unresponsive to their needs, with some unable to get help with warranty issues, repairs, or paper work for rebates. One reviewer mentioned that they were refused answers to their questions and options during the estimation process.
Product Quality
Most reviewers were satisfied with the product quality, with several mentioning that the windows and doors were good or fantastic. However, one reviewer mentioned that the custom windows and doors were a few inches off, causing rework and extra expenses.
Pricing
A few reviewers mentioned that the prices were high, with one reviewer mentioning that they could have gotten the windows for a better price from a company that cares about customer service. On the other hand, one reviewer mentioned that the company provided a quality product at an affordable cost.
Recommendation
Based on the reviews, it seems that the company has issues with customer service and follow-up. Several reviewers would not recommend the company, while a few who had a good experience with the installation would recommend them.
