Quality Service, Competitive Pricing, and a Commitment to Excellence
Window World is a leading provider of high-quality replacement windows, exterior doors, and siding in the United States. With over 200 locations nationwide, we are dedicated to increasing curb appeal, improving energy-efficiency, and improving daily living one home at a time with unparalleled window and door replacement services.
Our Story
Founded in 1995, Window World's headquarters is located in North Wilkesboro, North Carolina. Our vision was to offer homeowners high-quality, affordable windows and doors, along with a commitment to exceptional customer service. Over the years, Window World has consistently embraced innovation and expansion, becoming the largest window replacement company in the United States.
In 2008, we established Window World Cares, a philanthropic arm of our company, which further exemplified our dedication to giving back to communities and supporting children facing challenging medical conditions. Our philanthropic efforts have made a significant impact on the lives of many, and we are committed to continuing this legacy.
Our Services
Window World provides a comprehensive suite of exterior remodeling services, tailored to meet the unique needs and preferences of each homeowner. Our services include:
- Windows: We offer a wide array of energy-efficient windows, designed to enhance your home's beauty, increase its value, and reduce your energy bills. Our window options include double-hung, sliding, casement & awning, garden, architectural shapes, basement hopper, and picture windows.
- Entry Doors: Our entry doors are designed to provide security, energy-efficiency, and style to your home. We offer various materials, including woodgrain, modern, and smooth entry doors.
- Patio Doors: Our patio doors come in a variety of styles, such as sliding, hinged, and French doors, to seamlessly blend your indoor and outdoor living spaces.
- Siding: Our high-quality siding comes in various materials, such as vinyl, insulated vinyl, and aluminum, and can significantly enhance your home's appearance and energy-efficiency.
- Shutters: Our shutters offer both style and functionality, allowing homeowners to control the amount of light and privacy in their homes.
- Garage Doors: Our sturdy and stylish garage doors elevate your home's curb appeal while providing secure and easy access to your parking space.
- Storm Doors: Our storm doors offer added protection against harsh weather and improving energy-efficiency while allowing additional light into your home.
Our commitment to quality, professional installation, and competitive pricing sets us apart from our competitors. With Window World, you can enjoy the peace of mind that comes with knowing your home exterior is in the hands of experienced professionals, dedicated to your satisfaction.
At Window World, we are more than just a remodeler - we are your partner in creating a safer, more energy-efficient, and beautiful home.
Poor Customer Service and Quality Issues
Several customers have reported poor experiences with Window World, citing issues with customer service, product quality, and installation. The common thread among these customers is the difficulty in getting in touch with the company, as they often have to deal with answering services and unresponsive representatives.
Installation Issues
Multiple customers have reported installation problems, including incorrect measurements, poor workmanship, and missing details. In one instance, a customer's door was installed with half screens instead of full screens, and another customer's sliding doors did not match the specifications ordered.
Difficulty Contacting the Company
Customers have also had trouble getting in touch with the company's representatives, including supervisors and the owner. In some cases, customers were told that someone would get back to them, but no one ever did. This lack of communication and responsiveness has led to frustration and disappointment among customers.
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