Treating each and every home as if it were our own.
Gladstone's Window & Door Store is a family-owned and operated retail supplier and installer of superior in-home replacement windows and doors. With over 50 years of exceptional quality, value, and customer service, we take pride in our reputation as a trusted and reliable provider of premium window and door solutions.
Our History
In 1961, Don M. Copeland, owner of a large St. Paul lumber yard, bought a defunct lumber yard in the community of Gladstone (part of Maplewood) and named it Gladstone Lumber Mart. The retail operation sold lumber and building materials for many years until a decision was made to focus on windows, doors, and related millwork. The business was then renamed Gladstone's Window & Door Store and has since specialized in window and door sales and installation. Today, we are a highly regarded dominant force in the Twin Cities replacement window and door market, built on personalized customer service based on family values.
Our Services
At Gladstone's Window & Door Store, we offer a wide range of superior window and door products from top brands such as Marvin, Lindsay, Provia, and more. Our expert team provides exceptional workmanship, ensuring that every installation meets the highest standards of quality, durability, and energy efficiency. We also provide free in-home estimates, ensuring that you get the perfect solution for your home.
Our Promise
At Gladstone's Window & Door Store, we promise to treat each and every home as if it were our own. We guarantee that our products and services will exceed your expectations, providing you with unparalleled value and satisfaction. Our commitment to quality, reliability, and customer service has earned us a reputation as a trusted and reliable provider of premium window and door solutions.
Our Values
- Reliability: We're here when you need us.
- Satisfaction: We exceed expectations.
- Workmanship: We pay attention to the details.
Visit Our Showroom
Discover a wide selection of beautiful window and door options for your home in our new, relaxing showroom. Exquisite styles designed to match your lifestyle, your mood, and your budget. Safety, energy efficiency, and performance features with the durability of traditional craftsmanship.
Overall Experience
The overall experience with Gladstone's Windows is largely positive, with most customers expressing satisfaction with their purchases and installations. However, there are a few negative reviews that highlight issues with customer service and installation problems.
Positive Experiences
Many customers praised the company's sales team, installation contractors, and customer service. They reported that the staff was knowledgeable, friendly, and responsive to their questions and concerns. The installation process was often described as smooth and efficient, with installers arriving on time and completing the job quickly. The quality of the windows and doors was also praised, with many customers noting that they were happy with their purchases.
Negative Experiences
A few customers had negative experiences with Gladstone's Windows, citing issues with installation problems, incorrect measurements, and unreturned phone calls. One customer reported a year-long ordeal with incorrect measurements, wrong windows, and unreturned phone calls, leading to a very negative review. Another customer had a poor experience with a salesman who ignored their phone calls and emails for two months.
Conclusion
While Gladstone's Windows has some areas for improvement, the majority of customers have had positive experiences with the company. The sales team, installation contractors, and customer service were often praised, and the quality of the windows and doors was generally satisfactory.
