Your trusted partner for all your window and door needs
Serving Milwaukee and Surrounding Areas
Broken Windows Inc. is a trusted name in window and glass repair and installation in the greater Milwaukee area. Family-owned and operated, we take pride in providing exceptional customer service and meticulous craftsmanship on every project.
Our Expertise
We offer a comprehensive array of services to meet all your window and glass needs, including:
Window & Glass Repair
- Emergency board-up and repair services
- Glass replacement for all types of windows and doors
- Chip and crack repair
- Foggy window restoration
- Screen repair and replacement
Window Installation
- New window installation for residential and commercial properties
- Custom-designed and installed windows to match your unique needs and budget
- Expertise in all window brands and materials, including vinyl, aluminum, clad, and wood
Additional Services
- Weatherstrip replacement
- Hardware repair and replacement
- Entry door and patio door repair and installation
- Complete window and door restoration
Our Commitment
At Broken Windows Inc., we are dedicated to:
- Customer satisfaction: We prioritize open communication, transparency, and meticulous attention to detail.
- Quality craftsmanship: Our certified technicians are highly skilled and experienced in all aspects of window and glass repair and installation.
- Competitive pricing: We offer fair and transparent pricing without compromising on quality.
Our Promise
We are committed to exceeding your expectations and delivering lasting solutions for all your window and glass needs. Your satisfaction is our top priority.
Contact us today for a free consultation and personalized quote!
Customer Experience
Broken Windows seems to have a mixed bag of customer experiences. On one hand, some customers have had wonderful experiences with the company, praising their customer-focused approach, creative solutions, and excellent installation services. On the other hand, several customers have had negative experiences, citing high prices, pushy sales tactics, and poor communication.
Pricing Concerns
Several customers have expressed concerns about the company's pricing. Some have felt ripped off by high trip charges, while others have received estimates that were significantly higher than expected. In some cases, customers have been able to find better deals elsewhere or have even done the work themselves for a fraction of the cost.
Communication Issues
Some customers have experienced poor communication with Broken Windows, including unreturned phone calls and emails, and unclear estimates. In one case, a customer was yelled at by a representative when they called to query their bill.
Quality of Work
There are mixed opinions about the quality of Broken Windows' work. Some customers have praised the company's attention to detail and excellent craftsmanship, while others have reported poor workmanship or felt that they were taken advantage of.
Employee Reviews
Some customers have praised individual employees, such as Robert, for their excellent customer service and workmanship. However, others have had negative experiences with employees who seemed more interested in selling new windows than in repairing existing ones.
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