Professional Installation and Quality is Guaranteed!
Welcome to Northeast Building Products, a leading provider of high-quality windows and doors for residential and commercial applications. Since our inception, we have been committed to delivering superior products that combine innovation, style, and durability. Our extensive range of offerings, coupled with our exceptional customer service, has established us as a trusted and reliable name in the industry.
Our Products and Services
At Northeast Building Products, we specialize in a wide variety of windows and doors that cater to the diverse needs and preferences of our clients. Our portfolio includes:
- Windows: We offer an extensive array of window types, such as double hung, slider, picture, casement, awning, hopper, bay & bow, garden special, and more. These windows come with the latest thermal technologies, low-profile frames, and stainless steel spacers to ensure energy efficiency and structural strength. Furthermore, our windows are designed with clean aesthetic lines to enhance the visual appeal of your space.
- Sliding Glass Doors: Our sliding glass doors are engineered for smooth operation, durability, and energy efficiency. These doors feature large glass panels that allow for ample natural light, creating an open and spacious feel in your home or business.
- Entry Doors: We provide a selection of entry doors, including sliding glass and various other styles, to suit your specific requirements. These doors are designed with functionality, security, and aesthetics in mind, ensuring a perfect blend of form and function.
At Northeast Building Products, we utilize state-of-the-art manufacturing techniques to deliver precision, efficiency, and consistency in every product we produce. Our skilled team of professionals is dedicated to ensuring that each product meets our high standards of quality and performance.
Commitment to Excellence
Northeast Building Products is more than just a provider of windows and doors. We are a company that values integrity, innovation, and customer satisfaction. Our commitment to these core values has driven us to continuously improve our products, services, and processes. By staying abreast of the latest industry trends and technological advancements, we are able to offer cutting-edge solutions that meet and exceed our clients' expectations.
Our team of knowledgeable and experienced professionals is always available to provide expert guidance and assistance throughout the entire decision-making and installation process. From selecting the perfect product for your needs to ensuring a seamless installation, Northeast Building Products is dedicated to making your experience as smooth and stress-free as possible.
In conclusion, Northeast Building Products is your one-stop source for high-quality windows and doors. With our extensive range of products, commitment to excellence, and unwavering dedication to customer satisfaction, you can trust us to provide the perfect solution for your home or business.
Product Quality Issues
Windows from Northeast Building Products (NBP) have been plagued by quality issues, with several reviewers reporting leaks, failure, and poor performance. Many customers have had to deal with the consequences of faulty windows, including mold and water damage.
Customer Service Failures
Reviewers have also expressed disappointment with the company's customer service, citing unhelpful and unprofessional interactions with representatives. Some have reported being told to use third-party vendors or being left high and dry when trying to get assistance.
Warranty Issues
NBP's warranty process has been criticized, with some reviewers being told that warranty cards are required but others not being able to get help due to lack of paperwork. The company's policy on warranty claims has changed over time, leading to frustration and confusion among customers.
Resolution Issues
Some reviewers have received partial refunds or were eventually able to get their issues resolved, but not without a lot of effort and stress. Others have been left with unresolved problems and costly repairs.
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