Beautiful and Great Experience
At Rapid Blinds & Shutters, we're passionate about providing exceptional window treatments that not only enhance the beauty and functionality of your home or office but also demonstrate our commitment to quality, innovation, and customer satisfaction. With over 25 years of experience in the industry, we've established ourselves as the premier source for window shutters, blinds, and shades in Phoenix.
Our Story
Our journey began with a simple yet profound goal: to provide bespoke window treatments that harmonize with every unique environment. We understand that no two spaces are alike, and that's why we're dedicated to offering customized solutions that cater to your specific needs and preferences. Our expertise extends far beyond mere material selection, as we're equipped to address the most complex window treatment challenges with precision and finesse.
Our Services
We offer an extensive range of products and services designed to elevate the ambiance and functionality of your space. Our comprehensive portfolio includes:
- Plantation Shutters: Timeless designs, unwavering durability, and unparalleled light control make plantation shutters a popular choice for homeowners seeking elegance and functionality.
- Poly Shutters: Engineered for the modern home, poly shutters offer durability, affordability, and versatility in a sleek, contemporary design.
- Wood Shutters: Crafted from premium timbers, wood shutters embody elegance, sophistication, and a touch of classic charm.
- Wood Blinds: Combining traditional beauty with modern functionality, our wood blinds harmonize with any decor while providing effortless light control.
- Faux Wood Blinds: Designed for the contemporary home, faux wood blinds blend style and practicality in a budget-friendly package.
- Cellular Shades: Energy-efficient, acoustically sound, and visually appealing, cellular shades redefine the concept of window treatments.
- Vertical Blinds: Our extensive range of vertical blinds ensures ultimate versatility and functionality for commercial and residential settings alike.
- Mini Blinds: Compact, lightweight, and visually stunning, mini blinds are the perfect solution for confined spaces or small windows.
- Roman Shades: Soothing, elegant, and adjustable, Roman shades add a touch of sophistication to any room.
- Roller Shades: Durable, practical, and adaptable, roller shades offer an effortless solution for controlling light and temperature in any setting.
- Solar Shades: Designed for hot climates and high-traffic areas, solar shades provide exceptional shade, UV protection, and noise reduction.
- Motorized Shades: Seamlessly integrated with our comprehensive range of window treatments, motorized shades offer unparalleled convenience and modernity.
Our Commitment
At Rapid Blinds & Shutters, we're dedicated to upholding the highest standards of quality, innovation, and customer satisfaction. Our commitment extends beyond mere production and installation; we strive to establish long-term relationships built on trust, integrity, and mutual understanding.
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Poor Customer Service and Quality Issues
Rapid Blinds and Shutters has received numerous negative reviews from customers who have experienced poor customer service and quality issues with their products. Several reviewers have reported that the company lied to them, was rude, and showed a lack of concern for their satisfaction.
One reviewer, Richard C., reported that the blinds and sunscreens he installed were subpar, with the sunscreens falling off due to faulty hardware. The company even accused him of lying, claiming that he had removed the sunscreens himself and did not put them back up correctly. Richard was also surprised at how blatant the company's lies were.
Another reviewer, Mindy R., reported that the company did not deliver on their timeline and was very rude when she called to complain.
Many reviewers have also reported receiving poor-quality products, including cheap shutters that do not work properly. One reviewer, E. C., reported that the shutters they received were fragile and easy to break, and that the company charged them $125 per service visit to fix the issues.
Installation Issues and Miscommunication
Some reviewers have also reported issues with the installation process, including poorly measured shutters and blinds that do not hang well. One reviewer, Richard L., reported that the blinds he received did not match the salesman's promises, and that the company did not inform him that the blinds would not hang perfectly.
Another reviewer, Carlene D., reported that the company installed shutters incorrectly, damaging her baseboards and requiring her to purchase additional materials to fix the issue. She also reported having a negative interaction with the salesperson when she tried to address the issue.
Positive Reviews
Only a few reviewers have reported positive experiences with Rapid Blinds and Shutters. Nicki R. reported that the company provided great service and shutters, and that the installers were professional and efficient. James P. also reported a positive experience, stating that the quality was awesome and the install team was professional.
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