Your Phoenix Window Repair & Replacement Specialists
At SR Windows & Glass, we are a locally family-owned and operated glass shop that has been serving the greater Phoenix area for years. We pride ourselves on supporting the local economy and hiring locally sourced materials. Our commitment to quality and customer service sets us apart from other glass contractors in the area.
Our Story
Our family's history in the glass industry dates back to the early days of the American glass industry. We take great pride in continuing this tradition by offering the highest quality glass products and services to our customers. Our team of expert glaziers has a combined experience of over 50 years in the industry, ensuring that you receive the best possible results for your window repair and replacement needs.
Our Services
At SR Windows & Glass, we offer a wide range of services to cater to your glass repair and replacement needs. Our services include:
Residential Window Repair and Replacement
- Dual-pane and single-pane window repair and replacement
- Sliding glass door repair and replacement
- Window glass replacement
- Shower glass door replacement
- Residential window installation
- Low-E coatings and different colored glass options
Commercial Glass Services
- Storefront window and glass repair and replacement
- Office glass installation and repair
- Glass doors and entryways
- Emergency glass repair and replacement
Auto Glass Services
- Windshield replacement
- Windshield chip repair
- Auto glass replacement
- Mobile service for all vehicle makes and models
Our Warranty
At SR Windows & Glass, we stand behind our work and guarantee your satisfaction. If you're not satisfied with the outcome, we'll work with you to make things right. Our comprehensive warranty covers both materials and workmanship, giving you peace of mind knowing that your glass repair or replacement is done right.
Get a Free Quote
Don't let damaged or broken windows hold you back any longer. Contact us today to schedule an appointment and receive a free quote for your glass repair or replacement needs.
Reviews Summary
Company Issues
SR Windows & Glass seems to have issues with professionalism, responsiveness, and customer service. Multiple reviewers reported poor communication, rude technicians, and unfulfilled promises. Some reviewers even referred to the company as the "worst" they've ever dealt with.
Delays and Unresponsiveness
Several reviewers experienced significant delays in getting their work done, with some waiting for 8 weeks or more for a simple repair. The company failed to follow up with customers, leaving them feeling frustrated and ignored.
Unreliable Estimates and Deposits
Some reviewers reported being charged for estimates without receiving the promised service or being refunded their deposits. This has led to accusations of fraud and poor business practices.
Positive Experiences
On the other hand, some reviewers had positive experiences with SR Windows & Glass, praising the company's willingness to work remotely during the quarantine, providing fair quotes, and completing work efficiently.
Technical Issues
A few reviewers reported technical issues with their windows and sliding glass doors, which were resolved by the company's technicians. Some reviewers appreciated the simple adjustments made to their windows without additional charges.
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