Protecting Your Home, Enhancing Your Lifestyle.
At Monster Construction Inc., we take pride in being the premier choice for impact windows and doors in South Florida. With over 50 years of combined experience in the construction industry, we've earned a reputation for delivering exceptional service, quality products, and timely project completion. Our expert team has served the Palm Beach County and surrounding areas since 2007, providing comprehensive solutions for residential, commercial, and wholesale projects.
Mission and Values
Our mission is simple: to deliver the highest level of quality construction services at fair and market-competitive prices. We strive to exceed our customers' expectations by emphasizing quality work, timely project completion, and exceptional customer service. Our team is dedicated to maintaining the highest levels of professionalism, integrity, honesty, and fairness in all our interactions with suppliers, subcontractors, and customers.
Services Offered
As a licensed and authorized distributor for various industry-leading vendors, we offer a comprehensive range of products and services, including:
- Impact Windows and Doors: Our impact windows and doors are designed to withstand hurricane-force winds, providing excellent insulation and energy efficiency for your home or commercial property.
- Decorative Glass: Enhance your property's aesthetic appeal with our stunning decorative glass options, offering style, functionality, and unparalleled durability.
- Roofing and Construction: Our experienced team can handle all aspects of roofing and construction projects, from replacements to new installations, using the latest technologies and materials.
- Wholesale Services: We cater to general contractors and builders, offering bulk orders and customized solutions for their projects.
- Energy Efficiency: Our products are designed to reduce energy consumption, saving you money on your monthly bills and reducing your carbon footprint.
Testimonials and Reviews
Don't just take our word for it! Our satisfied customers have praised our exceptional service, quality products, and timely project completion. Hear from our valued patrons on our testimonials page.
Community Involvement
At Monster Construction Inc., we're dedicated to giving back to our community. We're committed to partnering with local organizations and charities, helping those in need and making a positive impact on our surroundings.
Installation Issues and Delays
Many customers experienced significant delays in the installation of their windows and doors, with some waiting up to 8 months for their orders to be completed. These delays led to incomplete jobs, with some customers receiving only half of their ordered windows and doors.
Poor Workmanship and Quality Issues
Several customers reported poor workmanship, including subpar installation, drafts, and weatherstripping issues. Some customers also experienced quality control problems, such as mismatched colors, incorrect locking mechanisms, and other defects.
Unresponsive Customer Service
Some customers reported difficulty in getting responses from the company regarding their concerns, with some being dismissed or ignored. This lack of communication led to frustration and mistrust among customers.
Positive Experiences with Certain Representatives
A few customers reported positive experiences with specific representatives, such as Roger and Stan, who were responsive and helped to resolve issues.
Trust and Reliability Concerns
Some customers expressed concerns about the company's trustworthiness and reliability, citing issues with incomplete jobs, false promises, and demands for full payment before completion.
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