At Virginia Door, we take pride in providing top-notch garage door solutions to the residents of Hampton Roads, Virginia. With over 60 years of experience, our family-owned and operated business has earned the trust of the community by delivering exceptional customer service and high-quality products.
Our Story
Virginia Door was founded in 1959 with a mission to provide reliable and efficient garage door solutions to the Hampton Roads community. Over the years, we have grown to become one of the most trusted names in the industry, serving residential and commercial clients in Chesapeake, Virginia Beach, Norfolk, Portsmouth, Hampton, Newport News, Yorktown, Poquoson, Williamsburg, Gloucester, Suffolk, Isle of Wight, Moyock, Nags Head, and surrounding areas.
Our Services
We offer a wide range of garage door solutions, including:
- New garage door installations
- Garage door replacements
- Garage door repairs
- Garage door maintenance
- Garage door openers and accessories
Our team of experts is dedicated to providing exceptional customer service, ensuring that our clients receive the best possible solution for their garage door needs. We proudly partner with Wayne Dalton, a leading manufacturer of garage doors, to offer a wide range of high-quality products that meet the needs of our clients.
Our Commitment
At Virginia Door, we are committed to providing our clients with the highest level of customer service, quality products, and expert installations. We understand the importance of safety and security, which is why we use only the best materials and employ a team of certified technicians who are dedicated to getting the job done right.
Why Choose Us
With over 60 years of experience, Virginia Door has earned a reputation for excellence in the garage door industry. Our commitment to quality, customer service, and community involvement has made us a trusted name in Hampton Roads. When you choose Virginia Door, you can expect:
- Personalized service from our friendly and knowledgeable staff
- High-quality products from leading manufacturers
- Expert installations and repairs
- Competitive pricing and flexible financing options
- Unparalleled customer service and support
Get a Free Estimate
Are you looking for a new garage door or need a repair? Contact us today to schedule a consultation and receive a free estimate.
Installation Issues
Some customers have reported issues with the installation of their garage doors and openers. One customer had a poor experience with the installation of their Liftmaster garage door opener, citing that the technician used their ladder without permission and asked for their pin number for the exterior keypad. Another customer reported that the cables tangled on one of their garage doors within 24 hours of installation, causing the door to become stuck.
Customer Service Concerns
Several customers have expressed disappointment with the customer service provided by Virginia Door. One customer reported that they were not responded to in a timely manner after experiencing issues with their garage door, and another customer was told that they would need to contact the manufacturer to honor a warranty claim.
Repair Issues
Some customers have reported issues with the repair services provided by Virginia Door. One customer reported that the repair technician damaged their garage door by over-tightening bolts, causing two door panels to become too snug and cracking the aluminum skin of the door. Another customer reported that they were told they would need to wait six months for a repair to a custom garage door.
Positive Experiences
Many customers have reported positive experiences with Virginia Door, citing fast and professional service, reasonable prices, and helpful technicians. Several customers have reported being pleased with the installation and repair services provided, and have expressed appreciation for the courteous and efficient technicians.
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