Building Your Business, One Door at a Time.
At River City Millwork, we pride ourselves on being a leading Midwest distributor of high-quality doors, windows, and millwork products. Since 1990, our philosophy has been to consistently provide quality products, competitive pricing, and on-time delivery to our valued customers. We strive to be the supplier of choice for doors, columns, trim, and related millwork products, serving millwork retailers and dealers with a distinctive quality and product mix.
Our Products and Services
We produce and sell a wide range of interior prehung door units, attic stairs, columns, mouldings, railings, stair parts, and windows, as well as hundreds of unique exterior door entry systems. Our product line includes fire-rated doors, door hardware, pre-finish door systems, and a variety of door components and accessories. We partner with reputable manufacturers to distribute quality products from brands such as Masonite, Simpson, Woodgrain, Simonton, Taylor Door, and many more.
Our Commitment to Excellence
We are committed to constant improvement and innovation in our products, process, and people. Our high level of craftsmanship and finishing standards, combined with our ability to integrate a variety of innovative manufactured brands, make us a complete one-stop solution for all your millwork needs. We understand the importance of reliable distribution and are dedicated to earning the trust of our customers through innovative pricing, products, and service.
Our Story
From humble beginnings in a 13,000 sq. ft. building in 1990, we have grown to approximately 95,000 sq. ft. today. Our footprint continues to expand as we strive to become the supplier of choice for doors, columns, trim, and related millwork products. We are proud to serve parts of four midwestern states and are dedicated to helping businesses carry out their projects with ease.
Why Choose Us
At River City Millwork, we are committed to providing our customers with the highest level of customer service, professionalism, and sincere allegiance. Our extensive selection of doors can be customized to suit your specific requirements, and our partnerships with reputable manufacturers ensure that we distribute only the highest quality products. Whether you're a millwork retailer, dealer, or contractor, we invite you to experience the River City Millwork difference.
Company Overview
River City Millwork is a company that serves millwork retailers and dealers, offering a variety of interior prehung door units, columns, mouldings, railings, stair parts, and windows. They also provide hundreds of unique exterior door entry systems.
Positive Experiences
Some reviewers have had positive experiences with River City Millwork, praising the company's customer service, product quality, and quick shipping. The River City team is seen as a pleasure to work with, and they are great listeners. Some reviewers have also mentioned that the company's customer service representatives are knowledgeable and willing to help.
Negative Experiences
However, several reviewers have had negative experiences with River City Millwork. Some common complaints include poor product quality, faulty doors, and poor customer service. Some reviewers have mentioned that the company does not stand behind its products, and that it can take months to replace faulty items. Additionally, some reviewers have had issues with the company's shipping policies, with some being told that the company only ships to certain areas or only to big box stores.
Product Quality Issues
Some reviewers have mentioned specific issues with the quality of River City Millwork's products, including doors with defects, fading, and chipping. In some cases, the company has been slow or unresponsive to customer complaints about these issues.
Shipping and Delivery Issues
Shipping and delivery issues have also been a problem for some reviewers. Some have mentioned that the company's delivery times are unreliable, with some orders taking weeks or even months to arrive. In some cases, products have arrived damaged or with defects.
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