At Holly's Door Repair, we've been proudly serving the Inland Empire for over 40 years, specializing in all aspects of door and garage door repair, installation, and maintenance. Family-owned and operated, we take pride in delivering exceptional customer service, meticulous craftsmanship, and unparalleled expertise.
Our Expertise
Our skilled technicians are highly trained and experienced in:
- Garage Door Repair & Installation: We handle everything from broken springs and cables to complete door replacements, also offering installation of new and contemporary garage doors.
- Entry Door Repair & Installation: Whether you need a new lock, handle or a complete door replacement, our specialists can assist you.
- Glass Door Repair & Installation: From shattered tempered glass to foggy double-panes, we restore and install a variety of glass doors with meticulous care.
- Patio Door Repair & Installation: We repair and install both sliding and swinging patio doors, ensuring smooth operation and enhancing aesthetics.
Our Commitment
Our unwavering commitment to our clients is reflected in:
- 24/7 Emergency Services: We understand that emergencies can arise at any time, which is why our technicians are available 24/7 for urgent repairs.
- Senior Discounts: We value our senior clients and offer special discounts for their services.
- Apartment Owner Discounts: We understand the unique needs of apartment dwellers and offer affordable solutions specifically designed for their situations.
Our Reputation
We take pride in our stellar reputation, built on:
- Exceptional Customer Service: We prioritize clear communication, transparency, and respectful treatment throughout the process.
- Quality Workmanship: Our repair work is guaranteed, and our installations are done to the highest standards.
- Competitive Pricing: We offer affordable and transparent pricing plans to fit any budget.
Call us today for a FREE estimate and let us help you achieve optimal security, functionality, and style in your home with reliable and professional door and garage door solutions!
General Impression
The reviews of Holly's Door Repair are mostly positive, with customers praising the company's professionalism, timeliness, and expertise. However, there are some negative reviews that highlight issues with customer service, pricing, and work quality.
Positive Reviews
Many customers have expressed satisfaction with the company's services, citing prompt response times, knowledgeable technicians, and high-quality work. Some reviewers mentioned that the company went above and beyond to fix their door issues, even coming out on Sundays to provide emergency repairs.
Negative Reviews
On the other hand, some customers have reported negative experiences with Holly's Door Repair. Some common issues include poor customer service, high prices, and inadequate work quality. A few reviewers mentioned that the company failed to honor warranties or guarantees, and one reviewer even accused the owner of being dishonest.
Specific Issues
Some specific issues mentioned in the negative reviews include:
- Poor customer service, including unfriendly responses and lack of follow-up
- High prices, with some customers feeling overcharged for services
- Inadequate work quality, including failure to fix door issues or causing new problems
- Failure to honor warranties or guarantees
- Dishonest business practices, including accusations of stealing money and making false promises
