Exceeding Your Expectations Through Quality Products and Services
Willow Window, proudly serving Middle Tennessee since 1981, is your trusted partner for enhancing your home through the installation of energy-efficient windows, custom window treatments, entry doors, and garage doors. We are passionate about helping you achieve a more comfortable, stylish, and energy-efficient home.
Our Expertise
Our team of experienced professionals provides comprehensive services:
Window & Door Installation
- Personalized consultation and selection assistance to find the perfect windows and doors for your home.
- Expert installation by our skilled technicians, ensuring a seamless and professional process.
- Attention to detail and respect for your home.
Custom Window Treatments
- Wide variety of blinds, shades, and shutters crafted to your specific needs and preferences.
- Functionality, style, and energy efficiency all in one.
- Expert installation and ongoing maintenance tips.
Doors & Entry Solutions
- Comprehensive selection of high-quality entry doors, storm doors, sliding glass doors, and garage doors.
- Secure and stylish options to enhance both security and aesthetics.
- Professional installation and ongoing maintenance advice.
Client-Centered Approach
We prioritize transparency, professional communication, and exceptional customer service. From initial inquiries to post-installation follow-ups, we are dedicated to ensuring your complete satisfaction.
Our Commitment
At Willow Window, we are committed to:
- Providing honest and upfront pricing.
- Offering top-notch products from trusted manufacturers.
- Delivering meticulous craftsmanship and attention to detail.
- Ensuring your complete satisfaction with our services.
Let us enhance your home's beauty, boost its energy efficiency, and create a space you'll love! Contact us today for a free consultation!
Overall Quality of Work
Willow Window replacement reviews are overwhelmingly positive, with all authors giving the company 5-star ratings. The reviews highlight the professionalism, courtesy, and expertise of the installation crew, sales representatives, and customer service staff.
Installation and Work Quality
- The installation crew was punctual, courteous, and professional, with some crews even taking the time to clean windows and install blinds.
- The staff was able to identify and address issues with wall structure and rotten wood, ensuring a secure and solid installation.
- Installers took pride in their work, ensuring that the work area was left clean and tidy.
Customer Service
- Sales representatives were responsive, addressing questions and concerns in a timely and professional manner.
- Office staff was helpful in coordinating installation dates and keeping customers informed of the installation process.
- Customers appreciated the personal touch, with some staff members making multiple visits to ensure the perfect fit.
Minor Negatives
- Some customers mentioned that the installation process took longer than expected, with one author noting it took over 8 weeks.
- Another author mentioned that the interior finishing work was not included, although the exterior work was completed.
