IT'S ALL ABOUT THE SERVICE!
For over 63 years, Overhead Door Company of Cedar Rapids and Iowa City has been dedicated to providing exceptional customer service, high-quality products, and expert installation and repair services for residential and commercial customers in Eastern Iowa. Our commitment to excellence has earned us a reputation as one of the oldest and most trusted door companies in the state of Iowa.
Our Story
Our story began in 1956 when our founder, Deric Powell, opened the doors to our company with a vision to provide the best door solutions for our customers. Today, our company remains locally owned and operated, with a team of experienced and knowledgeable door professionals who share a passion for delivering exceptional service and unparalleled quality.
Our Philosophy
At Overhead Door Company of Cedar Rapids and Iowa City, we believe that communication and customer satisfaction are the keys to our success. We understand that every customer is unique, with different needs and expectations. That's why we take the time to listen to our customers, understand their requirements, and provide personalized solutions that meet their specific needs.
Our Services
We offer a wide range of services, including:
- Residential Services: We provide expert installation, repair, and maintenance services for residential garage doors, openers, and accessories.
- Commercial Services: Our commercial department specializes in providing custom solutions for businesses, including overhead doors, operators, and accessories.
Why Choose Us
At Overhead Door Company of Cedar Rapids and Iowa City, we pride ourselves on our commitment to excellence, customer satisfaction, and community involvement. We are proud to be a member of the Better Business Bureau, the Homebuilders Associations of Cedar Rapids and Iowa City, and the Cedar Rapids Chamber of Commerce.
Our Facilities
Our modern facilities are located at 6515 4th Street SW, Cedar Rapids, IA 52404. Our 12,000 square foot facility is designed to provide an efficient and comfortable environment for our customers and employees.
Contact Us
If you have any questions, need assistance, or would like to schedule an appointment, please don't hesitate to contact us. We'll be happy to help you with your door-related needs.
About Our Staff
Our team of experienced and knowledgeable door professionals is committed to providing exceptional service, expert installation, and quality products. Our staff includes seasoned technicians, sales representatives, and administrative personnel who work together to ensure that every customer is satisfied.
Quality of Service
The majority of customers praised the quality of service provided by Overhead Door, citing quick response times, efficient work, and professional technicians. Many reviewers mentioned that the technicians were courteous, knowledgeable, and went above and beyond to ensure customer satisfaction.
Prompt Response and Repair
Several customers were impressed by the prompt response to their service requests, with many repairs being completed on the same day or within 24 hours of submission. The technicians' ability to troubleshoot and fix issues quickly was also praised.
Customer Service
The customer service team was commended for their excellent communication, scheduling, and follow-up. Customers appreciated the pleasant and professional demeanor of the office staff and technicians.
Positive Experiences
Many customers reported having positive experiences with Overhead Door, citing their satisfaction with the work done, the cost, and the overall value provided. Some customers were pleasantly surprised by the quality of service, exceeding their expectations.
Minor Issues
One customer experienced an issue with the estimated cost of repair, but it was partially resolved by the company. Another customer wished that the installation process had taken less time.
