Transforming Your Home, One Room at a Time
At Legendary Doors & Windows, we believe in providing our customers with the highest quality, most energy-efficient windows and custom doors. We have been serving the community for over 30 years, working with families to create the perfect design for their homes. Our team of experts is committed to providing exceptional service, ensuring that every project meets our high standards.
Our Mission
Our mission is to be the most trusted partner for homeowners, property managers, and the construction industry. We strive to provide exceptional service, quality products, and a commitment to the environment. We believe in building relationships based on trust, respect, and reliability. Our goal is to make Legendary Doors & Windows the go-to solution for all your door and window needs.
Our Core Beliefs
We believe in only selling products that we can stand behind 100% and would install into our own homes. We believe in clean job sites, which create a safe and efficient environment for our employees and customers. We believe that customers are entitled to our best pricing all year round, not just during promotional periods. We believe that profits are not as important as building a company that lives up to its name.
Our Team
At Legendary Doors & Windows, we pride ourselves on being a family-owned and operated business. Our team is led by Jason and Pearl Hopkins, CEO and CFO respectively. With over 25 years of experience in the home improvement construction industry, Jason brings a wealth of knowledge to the company. Pearl, with her financial expertise, ensures the company's financial stability and growth. Together, they have worked tirelessly to make Legendary Doors & Windows a household name in Orange County.
Our Products
We carry a wide range of products from top brand manufacturers such as Milgard, WinDor, La Cantina, Simonton, Jeld-Wen, Plygem, and Western. Our products include vinyl, aluminum, wood, and fiberglass windows, as well as a variety of fiberglass and metal doors. Whether you're looking to replace your windows and doors or enhance the curb appeal of your home, we have the products and expertise to help you achieve your goals.
Why Choose Legendary Doors & Windows
At Legendary Doors & Windows, we pride ourselves on our commitment to quality, customer service, and community involvement. We are dedicated to providing exceptional value to our customers, ensuring that every project is completed to our high standards. We believe in educating our customers and providing them with the right solutions for their door and window needs.
Our Promise
We promise to deliver exceptional service, quality products, and a commitment to the environment. We promise to be a trusted partner for our customers, providing them with the best value for their investment. At Legendary Doors & Windows, we are committed to making a difference in our community, and we look forward to serving you.
Poor Customer Service and Unprofessional Behavior
Many customers have had poor experiences with Legendary Doors and Windows, citing unresponsive salespeople, mishandled orders, and subpar installation work. Author Shahla Sadighian reports a salesperson failed to deliver a quote as promised, and instead seemed to ignore her.
Unreliable and Dishonest Business Practices
Andreana McCullough shares a disturbing experience where the company failed to deliver on promises, lied to her, and caused her elderly father to suffer during the summer due to delayed and incorrect window installations.
Inconsiderate and Prioritize Profit
Ron, another reviewer, was dismissed by the company due to the order being deemed "not significant enough, " leading him to believe that the company prioritizes profits over customer satisfaction.
Inadequate Follow-up and Repair
Jenna Bradley's review highlights the company's lack of responsiveness after the installation, with Scott and Jason failing to fix damage and issues with the windows.
Positive Experiences
While there are few positive reviews, Michael Toole and Kelly Cox had good experiences with the company, citing great communication and responsiveness, excellent installation work, and helpful customer service.
Condescending and Poorly Installed Windows
Steve R.'s review is scathing, highlighting the company's poor installation work, condescending attitude, and lack of support.
Professional and Knowledgeable Staff
Kathy Hart, on the other hand, had a positive experience with the company, praising the staff for their professionalism, knowledge, and excellent work.
