Building Relationships, One Home at a Time
At Rempfer Construction, Inc., we pride ourselves on being a locally owned and operated Lynchburg Roofing and Siding Company with over 20 years of experience in the construction industry. Our company was founded in 2001 and has since built a reputation for providing exceptional customer service, expert installation, and a workmanship guarantee that gives our clients the peace of mind they deserve.
Our Services
We offer a wide range of services, including:
- Roofing: Asphalt, metal, and custom copper roofing options to fit your style and budget.
- Siding: Vinyl, fiber cement, and other siding options to enhance your home's exterior.
- Windows and Doors: Replacement windows and exterior doors to improve energy efficiency and curb appeal.
- Stone Veneer: Natural stone veneer for fireplaces, fire pits, and other exterior features.
- Custom Trim: Custom trim and molding to enhance your home's interior and exterior.
- Decking: Custom decking options to create the perfect outdoor living space.
At Rempfer Construction, Inc., we believe in building relationships with our clients, business associates, suppliers, and our community. We take pride in our impeccable reputation for quality and dependability, which has earned us the reputation as the premier contractor of choice in the Lynchburg area.
Meet Our Team
Our team of experts is dedicated to providing exceptional service and ensuring that every project is completed to the highest standard. Our friendly sales, administrative, and installation professionals are always happy to meet with you and discuss your exterior home needs.
Contact Us
We invite you to schedule a free, no-obligation estimate with one of our qualified design and installation consultants. Please contact us today to learn more about our services and how we can help you achieve your dream home.
Quality of Work and Customer Service
Rempfer Construction receives widespread praise for their excellent work quality, professionalism, and attention to detail. Multiple reviewers rave about the company's ability to leave a clean job site and complete tasks efficiently. Their employees are described as courteous, professional, and respectful of clients' properties.
Warranty and Customer Service Issues
However, one reviewer shares a shocking experience with poor customer service and an unresponsive team. Ashley Voisine's review highlights the company's unwillingness to honor a 5-year warranty, making it seem like they are more interested in making a profit than standing behind their work. The reviewer reports a series of unsatisfactory interactions with the company, ultimately having to find another contractor to repair the issue at a significantly lower cost.
Variability in Quality and Pricing
While some reviewers praise Rempfer's work, Larry Wright's review suggests that the company may have varying standards when it comes to quality and pricing. He recounts a situation where Rempfer removed and replaced gutters, citing incorrect installation by a previous contractor. However, the reviewer notes that the K-Guard contractor failed to honor their guarantee, and Rempfer's estimate was significantly lower than the original repair estimate.
Conclusion
Rempfer Construction seems to have a good reputation for quality work, professionalism, and customer service. However, there are instances where customer service falls short, and responsiveness to warranty claims is lacking. Homeowners should prioritize open communication and carefully review the company's warranty policies before hiring them for a project.
