We're your partner for windows, doors, and hardware
A Legacy of Expertise and Innovation
Franklin Window & Door has proudly served the architectural and design community for over two decades. With a deep-rooted passion for exceeding expectations, we partner with architects, builders, and homeowners across Indiana to craft stunning and functional spaces.
Expert Solutions for Every Project
Whether you're planning a new construction project, replacing outdated windows and doors, or seeking unique design solutions, our team of experts is here to guide you through every step. We offer:
- Replacement Windows & Doors: Unparalleled craftsmanship and meticulous installation ensure a seamless and functional upgrade to your home.
- New Construction Windows & Doors: We guide you through the process of selecting the perfect products for your vision and budget.
- Custom Design & Engineering: Our in-house team can fabricate and install unique window and door systems to match your specific requirements.
- High-Quality Hardware: We offer a curated selection of premium window and door hardware for optimal functionality and aesthetics.
Exclusive European Brands & Exceptional Products
We proudly represent a curated selection of exclusive European brands, renowned for their exceptional quality and craftsmanship. Our product range includes:
- Expansive glass systems
- Designer entry doors
- Acoustic windows and doors
- Bespoke hardware and finishes
A Collaborative and Transparent Approach
At Franklin Window & Door, we prioritize open communication and transparency throughout the entire process. We provide:
- Detailed consultations and site assessments
- Comprehensive project plans with clear timelines and cost breakdowns
- Regular progress updates and open communication channels
- Collaborative decision-making and customization options
Experience the Franklin Difference
Our commitment to exceptional customer service, unparalleled expertise, and a dedication to exceeding expectations sets us apart. We actively listen to your needs, provide insightful recommendations, and work collaboratively to achieve your vision.
Installation Issues and Poor Communication
The majority of negative reviews revolve around installation issues and poor communication from the company. One reviewer experienced a nightmare with their door installation, with the company rescheduling the installation date and failing to provide necessary parts, leaving an opening in their house unsealed. Another reviewer had a similar experience with their window installation, where the company left their basement in a mess and failed to take responsibility for the cleanup.
Positive Experiences with Sales Representatives
On the other hand, several reviewers had positive experiences with the company's sales representatives, particularly JR, Scott, and Cori. They were praised for their knowledge, understanding, and willingness to work with customers to find the right products within their budget. These representatives went above and beyond to ensure a positive experience for their customers.
Product Quality and Installation
The quality of the products and installations were also mentioned in several reviews. Many reviewers were impressed with the quality of the windows and doors, and the professionalism of the installers. One reviewer was pleased with the installation of transom windows in their living room, which was done with attention to detail and cleanliness.
Recommendations
Several reviewers highly recommended Franklin Window and Door to their friends and family, while others warned against using the company due to their negative experiences.
