Quality Products, Satisfaction Guaranteed
At S.J. Neathawk Window & Door Gallery, we are proud to be a family-owned, full-service building material supplier with a rich history dating back to 1947. Our main location is based in Lewisburg, WV, and we also have a second location in Covington, VA. Our Roanoke location is dedicated specifically to the Window & Door category, offering a wide range of products from top manufacturers like Andersen and Therma Tru.
Our Mission
At S.J. Neathawk Window & Door Gallery, our mission is to provide exceptional customer service and ensure a seamless purchasing experience. With over 85 years of combined experience in the industry, our knowledgeable sales staff is dedicated to understanding your unique needs and delivering personalized solutions. Our goal is to make your window and door purchasing experience the best it can be, whether you're a homeowner or a contractor.
Our Team
We pride ourselves on having a dedicated team of experts who work together to provide unparalleled service. Each member of our team brings a unique set of skills and expertise to the table, From Steve Dawson, our manager with over 25 years of experience in the window and door industry, to Reed Bergloff, who has become one of the most knowledgeable associates regarding window and door products, we are committed to excellence.
Services
We offer a wide range of services to meet the needs of our customers. Whether you're a contractor looking for on-site installation clinics or certification courses, or a homeowner seeking guidance on specifying the correct products for your next project, we're here to help. Our showroom is designed to assist you in making informed decisions about your window and door needs, and our experienced staff is happy to provide expert advice and guidance throughout the process.
Contractor Services
As a contractor, you know how important it is to stay up-to-date with the latest best practices and industry standards. That's why we offer on-site installation clinics, certification courses, and contractor rewards for your Andersen purchases. These resources are designed to help you and your crew stay current with the latest recommended best practices and ensure that your work meets the highest standards.
Replacement Services
For homeowners and contractors alike, replacement services are an important part of the window and door industry. At S.J. Neathawk Window & Door Gallery, we understand the importance of quality replacement products and expert installation. Our Andersen certified installers are available to help you with your replacement needs, and our staff is current with building codes pertaining to windows and doors.
Products
We're proud to represent some of the top brands in the industry, including Andersen, Therma Tru, and Schlage. Our showroom features a wide range of products, from the complete line of Andersen Windows and Doors to the innovative Therma Tru Door systems. Whether you're a homeowner or a contractor, we're here to help you find the perfect solution for your next project.
Projects
We're proud to have worked on numerous projects throughout the years, from new construction to replacement and remodeling projects. Take a look at our Gallery to see some of our latest projects, featuring products from our top brands like Andersen and Therma Tru.
Customer Reviews
The reviews provided are mixed, with both positive and negative experiences shared by customers. One customer, Annette Fleisher, had a terrible experience with the company, stating that they did not know how to order the correct size of glazing beads and had poor customer response. This led her to seek services from Franklin Glass, who she praised for their expertise and professionalism.
The majority of customers, however, had very positive experiences with the company. They praised the knowledgeable and friendly consultants and sales representatives, who were willing to help and work with customers to meet their needs. Anne T. and Linda Cassell both mentioned receiving excellent service and would recommend the company to others. Ethan Bailey and Amy Robertson also gave positive reviews, with Ethan mentioning the friendly front desk staff and Amy praising the sales representative Reed Burgloff for his professionalism and attentive service.
S.J. Neathawk's Strengths and Weaknesses
The company's strengths include their knowledgeable consultants and sales representatives, as well as their customer service. Many customers praised the company's ability to provide top-notch service and solutions. On the other hand, the company's weakness appears to be their lack of expertise in certain areas, as evident in Annette Fleisher's negative review.
