At Heritage Windows & Doors, we are a Houston-based company that has built a reputation for providing high-quality windows and doors to families in the region. Our mission is to operate a company that is rooted in integrity, quality, and service. We believe that what we stand for is more important than the bottom line. That's why at Heritage Windows and Doors, we stand 100% behind the quality of our products and guarantee you will receive the best service from our professional staff, design consultants, and installers.
Our Company History and Guiding Principles
We have over 14 years of combined experience in the business, and our goal is to provide you with quality products at a reasonable price. Our CEO and founder, George Nations, has always believed that our guiding principles are what set us apart from others in the industry. As he says, "The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose we have applied the best to the task at hand." - Vince Lombardi.
Our Solutions
At Heritage Windows & Doors, we pride ourselves on using the best materials and paying attention to every detail to ensure that we provide you with the best quality products for you to enjoy for years to come. Our solutions are designed to meet your specific needs, and our knowledgeable staff is always available to assist you in choosing the right windows and doors for your home.
Our Process
Our process is simple and straightforward. We start by scheduling a free design consultation, where one of our expert design consultants will come to your home to discuss your needs and provide you with a customized estimate. Once you have approved the estimate, we will order your new windows and doors, and our expert installation team will take care of the installation. We guarantee that you will be satisfied with the final result.
Financing Options
We understand that budget can be a concern when it comes to replacing your windows and doors. That's why we offer flexible financing options to make your dream a reality. Our knowledgeable staff will work with you to find a financing solution that fits your needs and budget.
Financing Options Available
- Convenient financing options
- Zero down payment options
- Low monthly payments
Our Work
At Heritage Windows & Doors, we take pride in our workmanship and attention to detail. Whether you are looking to replace your windows and doors for the first time or upgrade to new energy-efficient windows and doors, we have a solution that fits your needs and budget.
Testimonials
Don't just take our word for it. Here's what some of our satisfied customers have to say:
- "Thank you for guiding us through the construction process, understanding, and always ready to accommodate our needs. We love our new space and know that it was built by the very best!" - Marvin Snow, The Excelsior Group
Company Reputation
The company, Heritage Windows and Doors (formerly The Glass Doctor), has received mixed reviews. One customer, Mary Jeffcoat, had a poor experience with the company, while another customer, Mike Berry, and two other customers, Courtney Guynes and Kassandra Baker, had a positive experience.
Poor Experience
Mary Jeffcoat's experience was marked by poor communication, lack of follow-up, and a sense of uncertainty. She paid a $900.00 deposit for a custom backdoor-screen door, but after three weeks, she did not hear from George Nations, the salesperson. When she tried to contact him, her husband's calls were met with a full mailbox or no answer. The company's administration was also unresponsive, leading to feelings of frustration and fear of being scammed. The family has sought legal advice and is considering filing a complaint with the Better Business Bureau.
Positive Experiences
On the other hand, Mike Berry, Courtney Guynes, and Kassandra Baker had positive experiences with the company. They praised George's responsiveness, professionalism, and the quality of the work done. Mike Berry was impressed with the speed and efficiency of the glass replacement service, while Courtney Guynes appreciated the affordability and quality of the windows. Kassandra Baker was thrilled with the new front door and windows installed by the company, praising the consultation, installation, and friendliness of the staff.
