Elevate Your Home with Us
Level 10 Overhead Door is your trusted partner for all your garage door needs. Locally owned and operated right here in the Bay Area, we have been proudly serving the residential and commercial communities for years. Our team of certified technicians is highly skilled and passionate about providing exceptional service and lasting solutions.
Our Services
We offer a comprehensive range of services to meet all your garage door needs, including:
New Garage Door Installation
- Select from industry-leading brands like Clopay, Amarr, Wayne Dalton, and CHI.
- Experienced technicians ensure precise installation for reliable performance.
Expert Repair and Service
- Diagnoses and repairs all types of garage door issues, from broken springs and cables to malfunctioning openers and sensors.
- Free, no-obligation on-site estimates provided.
Comprehensive Solutions
- Installation and repair of both residential and commercial garage doors.
- Energy-efficient models to save you money on your utility bills.
- Specialized services for commercial properties, including high-traffic areas and industrial facilities.
Customer-Focused Approach
- Punctual arrival and clear communication throughout the process.
- Highly trained technicians who explain the problem and solution in simple terms.
- Respectful and courteous service from start to finish.
Community Involvement
- Proudly serving the San Jose area and beyond.
- Active involvement in local community events and initiatives.
Our Commitment
At Level 10 Overhead Door, we are committed to:
- Providing outstanding customer service with a focus on personalized solutions.
- Offering high-quality products and installations.
- Delivering exceptional value and lasting results.
- Maintaining open communication and building lasting relationships with our customers.
Contact Us Today
For reliable, professional service and exceptional value on your garage door needs, contact Level 10 Overhead Door today. We look forward to exceeding your expectations!
Positive Experiences with Garage Door Repairs
Many customers have had excellent experiences with Level 10 Overhead Door, praising the company's prompt response, professional technicians, and great value for the work done. Omar, the owner, was frequently mentioned as being courteous, knowledgeable, and efficient. Technicians like Kevin, Cesar, and Caesar were also commended for their professionalism, friendliness, and expertise.
Timely and Efficient Service
Several reviewers appreciated how quickly Level 10 Overhead Door responded to their calls, with some technicians arriving within 20 minutes or an hour of the initial call. The company's ability to schedule appointments promptly and complete the work efficiently was a common theme.
High-Quality Work and Warranty
Customers were pleased with the quality of the work done, including the replacement of garage door springs, lubrication of moving parts, adjustment of door tilt, and installation of new bottom seals. The company's warranty, including a 5-year warranty on parts and labor, was seen as a significant advantage.
Negative Experiences with Garage Door Repairs
However, a few customers had negative experiences with Level 10 Overhead Door. One customer accused the company of being overpriced and providing unprofessional services, while another felt that the company's warranty was rubbish.
Poor Treatment of Elderly Customer
One customer expressed disappointment and frustration with the company's treatment of an elderly customer, who hurt his back during a repair appointment. The customer felt that the technician showed a lack of concern for the customer's safety and well-being.
Dissatisfaction with Service Charge
Another customer was unhappy with the company's service charge policy, feeling that it was unfair to charge an additional fee for a return visit to fix a problem that wasn't resolved initially.
