Your Home. Our Priority. Quality Work. Personal Service.
Our Vision
West Coast Windows and Home Improvement is a trusted partner for homeowners in the pursuit of sustainable and energy-efficient homes. Founded over 30 years ago, we have built our reputation on providing high-quality products and exceptional customer service. Our mission is to empower homeowners to create comfortable and environmentally conscious homes through innovative solutions and personalized attention.
Who We Are
Our team comprises passionate professionals with extensive experience in the fields of energy-efficient upgrades, window and door installation, cooling system optimization, and insulation services. We are dedicated to understanding your unique needs and crafting solutions that perfectly align with your vision and budget.
Energy Efficiency & Comfort
- Comprehensive assessments and recommendations for maximizing energy efficiency
- Installation of high-performance windows and doors
- Innovative cooling systems that save you money on utility bills
- Cool Roof technology to beat the heat and reduce cooling costs
- Top-notch insulation solutions to enhance comfort and temperature control
Home Enhancement
- Durable and stylish patio covers made from premium materials
- Professional project management for seamless installations and renovations
- Free and informative project consultations to discuss your options and needs
Experience & Expertise
- Over 30 years of experience serving satisfied clients
- Partnerships with leading manufacturers of high-quality products
- Commitment to sustainable solutions and energy efficiency
- Personalized customer service and commitment to open communication
Our Commitment
At West Coast Windows and Home Improvement, we believe in building long-lasting relationships with our clients. We prioritize clear communication, meticulous craftsmanship, and honest pricing. Our goal is to offer solutions that empower you to make informed decisions about your home and its potential for energy savings and comfort.
Customer Service Issues
Several reviewers expressed frustration with the company's customer service, citing rude representatives, harassment, and lying. Some reviewers reported being called repeatedly despite asking to be left alone, while others experienced hang-ups or dismissive attitudes from representatives.
Problems with Sales Reps
Multiple reviewers had issues with sales representatives, including rudeness, lack of proper training, and dishonesty. One reviewer reported being lied to about the scope of work, while another was unhappy with the sales presentation.
Installation and Quality Issues
A few reviewers experienced problems with the installation of their products, including poor workmanship and damage to their property. One reviewer reported a door that did not close properly after installation, while another had issues with their roof and direct TV dish.
Positive Experiences with Judson
However, several reviewers had very positive experiences with a representative named Judson, who was described as helpful, informative, and courteous. These reviewers appreciated Judson's patience, thoroughness, and willingness to answer questions.
Positive Experiences with Other Representatives
A few reviewers also had positive experiences with other representatives, including Gary, Eric, and the office team, who were described as excellent salespeople and installers.
