If it's glass, we can do it! Contact us today to learn more!
At Crandell Glass & Aluminum, LLC, we are a Tucson-based company that has been providing top-notch glass and aluminum services for years. Our team is led by Aaron Crandell, who has a deep understanding of the importance of quality, customer satisfaction, and attention to detail. With a strong commitment to excellence, we strive to exceed our customers' expectations in every interaction.
Our Services
As the leading window replacement and repair services company in Tucson, we offer a wide range of services to meet the needs of both residential and commercial clients. Our comprehensive services cover every window replacement Tucson, AZ residents may need. From custom aluminum fabrication to automatic entrances, we bring expertise and professionalism to every project.
Our services include:
- Custom Aluminum Fabrication: We offer a variety of custom aluminum fabrication work, including storefronts, entrances, and curtain walls for commercial clients, as well as residential aluminum jobs.
- Automatic Entrances: Our Aaadam-certified technicians can install and customize automatic entrances for businesses, as well as inspect and service existing doors.
- Commercial Glass: We provide commercial glass services, including glass and aluminum store fronts, curtain walls, and window replacement in Tucson, AZ.
- Residential Window Replacement: Our team specializes in residential window replacement, including window installation, repair, and energy-efficient solutions.
- Energy Efficiency: We help homeowners and businesses reduce their energy bills and increase their comfort level through our energy-efficient solutions.
- Retractable Screen Doors: Our retractable screen doors are easy to use and maintain, ensuring a comfortable and bug-free living space.
- Mirror and Shower Enclosures: We design and fabricate custom mirrors and shower enclosures for our clients.
- Commercial Projects: Our team handles a variety of commercial projects, including automatic entrances, curtain walls, and storefronts.
Why Choose Us
At Crandell Glass & Aluminum, LLC, we pride ourselves on our commitment to quality, customer satisfaction, and exceptional service. Our team of professional designers, installers, and repair technicians are dedicated to ensuring that every project meets the highest standards. We believe that communication is key, which is why we keep our customers informed throughout the entire process. Our goal is to build long-lasting relationships with our clients, founded on trust, reliability, and integrity.
Get in Touch
Contact us today to learn more about our services and how we can help you with your window replacement, repair, or fabrication needs. Our team is always ready to assist you in transforming your home or business into a comfortable, stylish, and energy-efficient space.
Company Performance
The company's performance is marred by long wait times, poor customer service, and unprofessional behavior from some staff members. Several reviewers experienced delays in getting estimates, and some never received a response to their queries. The company's focus seems to be on commercial customers, leading to neglect of residential clients.
Estimate Process
The estimate process is slow, and some reviewers had to wait weeks or even months to get an estimate. In one instance, the owner's son was professional and informative, but the company failed to follow through on their promises.
Quality of Work
The quality of the work is generally good, with some reviewers praising the doors installed and the attention to detail provided by certain staff members.
Pricing
Pricing is an issue, with some reviewers finding the quotes to be excessively high. One reviewer received a quote of over $800 for a piece of tempered glass, which was significantly higher than quotes from other companies.
Positive Experiences
Some reviewers had positive experiences with the company, citing honest, conscientious, and knowledgeable staff. One reviewer appreciated the alternative solution offered to replace tempered glass, and another praised the follow-up call to ensure everything was satisfactory.