Clearing your view since 1992
Brightening your home since 1992
Windows Plus has served the Pensacola community for over two decades, providing comprehensive solutions for all your window and glass needs. We specialize in:
Window Replacement & Repair
- Expert repair of broken glass, foggy windows, and malfunctioning mechanisms.
- Comprehensive replacement services with high-quality, energy-efficient windows.
- Custom-made replacement for impact-rated windows and doors.
Glass Manufacturing & Repair
- Manufacture of custom-sized glass panels, including replacement glass and high-quality dual-pane units.
- Repair of broken glass in homes and businesses.
- Supply of glass supplies and hardware for DIY projects.
Screen Manufacturing
- Custom-built window screens and sliding glass door screens.
- Expert installation and repair services.
- Wide variety of screen materials and frame options to fit your needs.
Our Expertise Includes
- Free consultations to assess your needs and provide tailored solutions.
- Licensed and insured professionals with extensive experience in the field.
- Competitive pricing and financing options available.
- Unwavering commitment to customer satisfaction.
At Windows Plus, we pride ourselves on our responsive service, meticulous craftsmanship, and personalized approach to every project. We believe in providing our clients with peace of mind by offering:
- Clear communication and upfront estimates.
- Detailed explanations of all options and processes.
- Guaranteed craftsmanship and adherence to industry standards.
For reliable, professional window and glass solutions in Pensacola, choose Windows Plus. Contact us today and let us brighten your home!
Poor Customer Service and Quality of Work
Many reviewers have expressed frustration with Windows Plus of Pensacola's poor customer service, unprofessional behavior, and low quality of work. Some reviewers have reported being quoted a price over the phone, only to have the technician double the cost when they arrive. Others have experienced long wait times for repairs, with some jobs taking months to complete.
Examples of Poor Service
Several reviewers have reported being left in the dark about the status of their repairs, with some not even receiving a call to confirm appointments. One reviewer had to file a complaint with the Better Business Bureau to get a refund for incomplete work. Another reviewer was left waiting on glass for six months, with faulty or incorrectly measured deliveries.
Mixed Reviews
Not all reviews are negative, however. One reviewer had a positive experience with the technicians, who were knowledgeable and efficient. This reviewer would still recommend Windows Plus despite the company's poor organization and scheduling methods.
Update on Previous Reviewer's Experience
One reviewer who initially had a negative experience with Windows Plus had a change of heart after the company came through in the end.
