Quality, Excellence, Integrity, and Relationships
A Legacy of Security and Innovation
Rollok proudly stands as a leading manufacturer of custom security tambour doors and roll shutter solutions. Founded in 1989, we have dedicated ourselves to engineering reliable and aesthetically pleasing solutions that enhance security and redefine spaces across commercial, residential, and various application areas.
Tailored Security Solutions for Every Need
We offer an extensive selection of premium rolling doors and shutters, encompassing both commercial and residential needs.
Commercial & Storefront
- Customized security solutions for retail stores, restaurants, and corporate offices
- Impact-resistant and aesthetically pleasing shutter options
- Consultation on secure storage solutions for valuable assets
Residential
- Secure and energy-efficient rolling shutters for windows and doors
- Custom-designed panels to complement any home's aesthetic
- Automated systems for convenient and seamless operation
Additional Offerings
- High-quality window and door counter shutters
- Secure solutions for storage areas and workshops
- Innovative security solutions for kiosks and RMU spaces
- Comprehensive consultation and project management services
Innovation, Quality, and Customer Focus
At Rollok, we constantly strive to push the boundaries of innovation, introducing new materials, accessories, and applications for our roll shutters and doors. We partner with leading vendors to bring you the highest quality products and maintain a robust inventory to ensure timely delivery.
Our unwavering dedication to exceptional customer service is reflected in our personalized approach to every project. We prioritize clear communication, responsive feedback, and meticulous attention to detail throughout the entire process.
Our Guiding Principles
Our success is built on four fundamental principles:
- Quality: Unwavering commitment to delivering exceptional products and services.
- Excellence: Continuous pursuit of innovation and technological advancements.
- Integrity: Ethical conduct and transparency in all business practices.
- Relationships: Strong partnerships with clients and suppliers to build lasting value.
Customer Service
The customer service provided by Rollok is a highlight of their business. Courtney Gilmore and Mark Reynolds both gave them 5-star reviews, praising their professionalism, courtesy, and urgency in responding to their needs. Mark even mentioned that everyone in the company was helpful, from measuring to shipping.
Product Quality
Four customers praised the quality of Rollok's products, giving them 5-star reviews. Kelly Kellams mentioned that the product was "awesome", while Adam Henry said it was "second to none". Mark Reynold's review also mentioned that the product was high-quality.
Installation and Warranty Issues
However, Gabriel Trbovich had a poor experience with Rollok, giving them a 1-star review. He received a scratched door and the company initially tried to blame it on paint splatter. When he sent more pictures, they offered to uninstall and refund the product at his own expense to activate the warranty. Gabriel felt like the company was trying to force him to acquiesce and was unhappy with the outcome.
