"Building Relationships and Turning Houses Into Homes"/
Welcome to Home Pro Windows, Roofing, Siding & Doors, LLC, where we are committed to building relationships and turning houses into homes. We proudly serve individuals and families in the Fort Wayne, IN area and surrounding communities with high-quality work and outstanding customer service. With over 40 years of experience in the industry, we have the skills and expertise to handle all your door and window installation, siding replacement, and roofing needs. We are dedicated to providing you with outstanding service, project design, and exceptional results.
At Home Pro Windows, Roofing, Siding & Doors, LLC, we believe that your house should be more than just a building. It should be a place that you love to come home to, with beautiful siding and roofing designed to appeal to your unique style. That's why we offer a variety of services and products to help you transform your house into the home of your dreams.
Services Offered
We are proud to offer a wide range of services to meet your needs, including:
- Asphalt Roofing: We offer affordable asphalt roofing options with a $1000 discount on a full asphalt roofing system. Asphalt shingles are a popular choice for their durability, versatility, and affordability. Our team of experienced roofers specializes in GAF Timberline HDZ shingles, one of the best options on the market with an impressive warranty.
- Metal Roofing: We offer metal roofing options for a fraction of the price, with a $1200 discount on a full metal roofing system. Metal roofing is a long-lasting, durable, and visually appealing choice that can help increase the value of your home.
- Window Installation: We offer a variety of window installation options to suit your needs and style. Our team of experts can help you choose the right windows for your home, from energy-efficient options to stylish designs.
- Siding Installation: We offer a variety of siding options to help you enhance the look of your home. Our team of experts can help you choose the right siding for your home, from affordable options to high-end materials.
- Door Replacement: We offer a variety of door replacement options to suit your needs and style. Our team of experts can help you choose the right doors for your home, from secure entry doors to stylish patio doors.
- Project Design Specialist: Our team of experts can help you design and plan your project to ensure that it meets your needs and exceeds your expectations. We'll work with you every step of the way to ensure that your project is a success.
At Home Pro Windows, Roofing, Siding & Doors, LLC, we are committed to providing you with high-quality work, fair and honest pricing, and honest service. We use only American-made products and offer a variety of discounts and financing options to help make your project more affordable. Contact us today to learn more about how we can help you transform your house into the home of your dreams!
Installation Delays and Miscommunication
Some customers have experienced significant delays and miscommunication with the company. In one case, a customer waited for over 9 months for their windows to be installed, with multiple failed attempts and changes in installation dates. The customer had to take matters into their own hands and contact the installer directly to get updates on the project. Another customer experienced similar issues with their project manager, who failed to respond to calls and texts, leading to frustration and inconvenience.
Unprofessional Salespeople
Some customers have reported having negative experiences with the company's salespeople, who were pushy and unprofessional. One customer described a salesman who was more interested in petting their dog and cat than in providing a quote or measuring their doors. The salesman also failed to provide paperwork or pamphlets, and pressured the customer into signing a contract on the spot.
Positive Experiences with Installers
On the other hand, some customers have reported positive experiences with the company's installers, who were courteous, professional, and efficient. One customer praised the installers for finishing a 10-window installation in 6.5 hours and leaving minimal mess. Another customer appreciated the constant updates and communication from the team during their roof replacement project.
Quality of Work and Materials
Customers have generally been satisfied with the quality of work and materials provided by the company. One customer reported a significant difference in room temperature after installing new windows, and another customer praised the quality of their new roof and gutters.
Issues with Completion and Follow-up
Some customers have reported issues with the completion of their projects and follow-up from the company. One customer experienced problems with their internet connection being disconnected during the project, and another customer was unhappy with the finishing touches on their back door. In both cases, the customers felt pressured into signing off on the project despite these issues.
