Your Home, Our Commitment
At Advanced Window and Glass, we are proud to be a family-owned and operated business with a rich history dating back to May 1987. With over 60 years of combined experience in the window and door industry, we have evolved from a manufacturing company of quality windows to a distributor of the finest brands of windows and doors. Our founders believe that the key to success lies in staying focused on a simple yet critical principle: making our customers happy.
Our Philosophy
We believe that to provide excellent service, we must prioritize the needs of our customers. This means offering high-quality products that meet the highest standards of quality, while ensuring that our pricing is fair and reasonable. We also take the time to understand our customers' needs and preferences, working closely with them to ensure that the products we provide truly fit their requirements. We understand that doors and windows are long-lasting investments, and we strive to ensure that our customers are delighted with their purchases for years to come.
Our Services
At Advanced Window and Glass, we offer a wide range of services designed to cater to our customers' needs. We represent some of the leading brands in the industry, including Krestmark, BiltBest, Atrium Vinyl Windows and Doors, Grand Glass Company, Classic Door Systems, Vision Products, and Masonry & Glass Systems. Our team of experts takes the time to understand our customers' requirements, providing personalized guidance and support throughout the purchasing process.
Product Selection
Our product range is designed to meet the diverse needs of our customers. We offer windows and doors in various materials, including vinyl, aluminum, wood, and metal-clad options. Our products are designed to provide optimal performance, energy efficiency, and durability. Whether you are looking for replacement windows, new construction, or remodeling, we have a wide range of options to choose from.
Purchasing Tips
When purchasing windows and doors, it is essential to consider several factors, including energy efficiency, durability, and functionality. We recommend asking for ENERGY STAR-rated products and confirming the label before installation. Proper installation is also critical for achieving optimal performance and avoiding water damage.
Contact Us
At Advanced Window and Glass, we value our customers and welcome any inquiries or feedback. You can reach us by mail, phone, fax, or email, and we will be happy to assist you with any queries or concerns.
Overall Experience
Reviews are mostly positive, with customers praising the company's service, value, and professionalism. However, there are some negative comments about rudeness, poor product quality, and unacceptable customer service.
Positive Aspects
Great Service and Value: Many customers have praised the company's service, citing promptness, professionalism, and great value for money. Some have even reported a decrease in their energy bills after window replacements.
Professionalism and Responsiveness: Customers have appreciated the company's responsiveness and professionalism, with some mentioning specific employees who went above and beyond their expectations.
Quality Products: Some customers have praised the quality of the company's products, including energy-efficient windows and glass replacements.
Negative Aspects
Rude Customer Service: A few customers have reported experiencing rude and aggressive behavior from the company's staff, including being yelled at and forced out of the office.
Poor Product Quality: Some customers have reported receiving poor-quality products, including windows that are difficult to operate and doors that don't function properly.
Disputes and Refunds: There have been instances where customers have reported being denied refunds or experiencing disputes over orders, leading to negative experiences.
