Elevating Your Space, Enhancing Your Home
Overhead Door Company of Tulsa is a family-owned and operated business that has been serving Northeastern Oklahoma since 1962. Our reputation for providing quality garage door products, service, and installation has made us the preferred supplier for many commercial contractors and homebuilders in the region. We have also helped countless homeowners with their garage door repair and installation needs.
Our Services
At Overhead Door Company of Tulsa, we offer a wide range of services to meet the diverse needs of our customers. Our services include:
- Garage Door Installation: We offer a variety of garage door models and styles to suit your specific needs and preferences. Our experienced technicians will install your new garage door with precision and care.
- Garage Door Repair: Whether you're experiencing issues with your garage door's functionality or needing emergency repair services, we're here to help. Our team of experts will diagnose and fix the problem quickly and efficiently.
- Preventative Maintenance: Regular maintenance is essential to extend the life of your garage door and prevent costly repairs. Our experts will inspect and maintain your garage door to ensure it continues to function smoothly.
- Custom Garage Door Solutions: We understand that every customer has unique needs and preferences. Our custom garage door solutions cater to your specific requirements, whether it's a residential or commercial project.
- 24-Hour Emergency Service: We know that garage door problems can occur at any time, which is why we offer 24-hour emergency service. Our team is always available to respond to your needs, 365 days a year.
Why Choose Us
At Overhead Door Company of Tulsa, we pride ourselves on our commitment to quality, excellent customer service, and prompt response times. Our team of experienced technicians is dedicated to providing you with the best possible experience, from initial consultation to final installation or repair. With over 60 years of experience in the industry, we've built a reputation for reliability, expertise, and customer satisfaction.
Get in Touch
If you're looking for quality garage door products, service, and installation, look no further than Overhead Door Company of Tulsa. Contact us today to schedule an appointment, consultation, or repair. Our team is here to help you with all your garage door needs.
Poor Customer Service and Unreliable Work
Many customers have had negative experiences with Overhead Door, citing poor customer service, unreliable work, and lack of accountability. Several reviewers mention that the company failed to deliver on promises, with delayed installations, incorrect orders, and unreturned calls. Some customers felt forced to micromanage the process, guiding the technicians on what was wrong with their issues. Unprofessional behavior, such as lack of communication and refusing to update customers, was also a common complaint.
Quality of Work
While some reviewers had positive experiences with Overhead Door, others reported poor work quality, including incorrect installations and inadequate materials. A few customers mentioned that the company's technicians lacked experience and proper training, leading to mistakes and further problems.
Product Quality
The quality of Overhead Door's products has also been called into question. Some reviewers reported receiving incorrect or damaged products, including doors and glass. One reviewer even mentioned that the company's salesmen failed to properly record orders, leading to misunderstandings and delays.
Emergency Services
One reviewer had a positive experience with Overhead Door's emergency services, reporting prompt and efficient service. However, another reviewer was disappointed with the company's response to an emergency issue, stating that the technician charged excessive overtime rates to fix a problem caused by the company's own mistakes.
