Who We Are
At Don's Windows & Doors, Inc., we're a locally owned and operated company based in Albuquerque, New Mexico, dedicated to providing top-quality vinyl windows and patio doors to homeowners and businesses throughout the state. With over 40,000 satisfied customers, we've earned a reputation for excellence in design, manufacturing, and installation of our products.
Our Services
Our experts can design and install a window or door that meets or exceeds your expectations, giving you the look and feel you've always wanted. We repair, replace, and install vinyl windows and doors throughout New Mexico, including Albuquerque, Rio Rancho, Los Lunas, Bosque, Socorro, Belen, Bernalillo, Santa Fe, Los Alamos, Taos, and Tijeras.
Energy Efficiency
Our vinyl windows and patio doors are designed to provide maximum energy efficiency, reducing your energy bills and keeping your home comfortable all year round. Our products are made to last, with durable materials and a limited lifetime warranty for your peace of mind.
Why Choose Us
At Don's Windows & Doors, Inc., we're committed to providing exceptional customer service, from the initial site visit to installation and beyond. We're proud to offer the lowest possible prices for our products, made possible by our own manufacturing facility in Albuquerque. We never subcontract out our installation work, ensuring a seamless and stress-free experience for our customers.
Our Difference
What sets us apart is our customer-driven approach, commitment to quality, and dedication to providing top-value products at affordable prices. We're a locally owned and operated company, which means you can trust that your money stays in New Mexico, supporting the local economy.
Our History
Since 1989, we've been serving the people of New Mexico with outstanding value for their dollar. In May 1996, we opened the first vinyl window manufacturing plant in New Mexico, allowing us to speed up processing time and reduce overhead. This enables us to offer the lowest possible prices for our vinyl windows and doors.
Our Promise
At Don's Windows & Doors, Inc., customer satisfaction is our top priority. We promise prompt and friendly service, personal attention, and a commitment to excellence in everything we do.
Excellent Customer Experience
Many customers praised Don's Windows and Doors for their excellent customer service, prompt communication, and professional installation. reviewer Sandra McGlasson mentioned that the company stood behind their warranty and promptly replaced a defective window. Shannon Goins-Blair and Juan Fidel Larranaga also praised the company's responsiveness and professionalism.
High-Quality Products
Several reviewers praised the quality of Don's Windows and Doors' products, mentioning that they are well-made and energy-efficient. Reviewer M.L. mentioned that her new windows have improved her home's energy efficiency and reduced noise. Nat M. praised the quality of the windows, saying they were a key feature of their new construction project.
Positive Interactions with Staff
Many reviewers praised the staff at Don's Windows and Doors, particularly Theresa and Barry, who were described as friendly, knowledgeable, and helpful. Reviewer Katherine San Martin mentioned that she felt confident making a purchase after visiting the showroom and speaking with Barry.
Negatives and Concerns
However, some reviewers had negative experiences with the company, citing poor customer service, rude employees, and issues with window quality and installation. Reviewer David Baca Jr. mentioned that four of the eleven windows he purchased began leaking immediately, and the company refused to replace them. Char and Chris Ortega also reported poor customer service and a lack of responsiveness from the company.
Issues with Installation and Quality
Some reviewers reported issues with the installation process, including leaking windows, poor craftsmanship, and unprofessional installers. Reviewer Julie Mehrl mentioned that her new windows leaked during heavy rains, and the company charged her for a service call to re-caulk the windows. Margie T. and Susanna Whitten also reported issues with leakage and poor customer service.
