Doing it right the first time
Our Story
At Principal Door Service Inc., we understand that doors are not just openings in a wall, but a reflection of your business and its reputation. That's why we're dedicated to providing exceptional door solutions to commercial and residential clients alike. With over 30 years of expertise in the door industry, our team of experts has honed their skills to deliver top-notch services that meet the unique needs of each client.
Our Services
At Principal Door Service Inc., we offer a comprehensive range of door solutions tailored to meet the specific requirements of our clients. Our services include:
- Commercial Door Services: Whether you're a restaurant chain, facility maintenance company, or general contractor, we provide cost-effective solutions that yield long-lasting results.
- General Contractor Services: We work closely with general contractors to provide expert door solutions that meet their clients' needs.
- Facility Maintenance Services: Our team partners with facility maintenance companies to provide expert service to door issues across the Greater Valley.
- High-End Residential Services: We utilize commercial products in residential openings to provide durable and long-lasting results.
Our Approach
At Principal Door Service Inc., we pride ourselves on:
- Accurate Estimates: We provide accurate estimates and expert advice to help our clients make informed decisions.
- Service Booking: Our team is dedicated to providing timely and reliable service to minimize downtime and ensure your doors are functioning optimally.
- Expertise: Our technicians have over 10+ years of experience in the door business, ensuring that our solutions are tailored to meet your specific needs.
Why Choose Us
At Principal Door Service Inc., we stand out from the competition due to:
- Reliability: Our long-standing reputation for reliability and expertise has earned us the trust of our clients.
- Knowledge: Our team of experts has extensive knowledge of door solutions and products, ensuring that our clients receive the best possible service.
- Competitive Pricing: Our relationships with door and hardware distributors keep our pricing competitive and our customers happy.
Get in Touch
If you're in need of a door solution, we'd love to help! Fill out our form or call us at 480-295-2595 to schedule an estimate or service with one of our technicians.
Warranty Issues and Poor Customer Service
Several customers have reported issues with Principal Door Service's customer service and warranty claims. One reviewer, Sloppy, mentioned that they couldn't get anyone to call them back regarding a warranty issue and believed that the company was ignoring them. Ian S. also experienced poor behavior from an employee while getting assistance.
Positive Experiences
On the other hand, several reviewers have had positive experiences with the company. D. Double D. praised the manager Leon for his professionalism and ability to fix a complex door issue at a reasonable price. Marna Lynch and Brandon T. both gave the company 5-star ratings, with Marna noting the "highest level of customer service" and Brandon expressing satisfaction with the company's work and customer care.
Unclear Communication and Lack of Follow-Through
Greg N.'s review highlights a common issue with Principal Door Service: unclear communication and a lack of follow-through. He reported that Leon took measurements but didn't complete the job due to claimed measurement errors, and later refused to do the work altogether.
