Doing it right the first time
Welcome to Grand Openings, your premier destination for exceptional windows and doors in Texas, Louisiana, and Arizona. For nearly four decades, we have been providing high-end windows and doors for luxury homes and businesses, always striving to exceed expectations and push the boundaries of design and functionality.
Who We Are
At Grand Openings, we are more than just a window and door dealer. We are a full-service provider, working closely with architects, builders, and homeowners to create custom-made products that perfectly complement a wide range of projects, including residential new construction, residential remodels, historic and landmark renovations, and light commercial projects. Our team of experts is dedicated to helping you navigate the entire process, from initial consultation to final installation, ensuring that your vision becomes a reality.
What We Offer
Our showrooms, located throughout Texas, Louisiana, and Arizona, feature a curated selection of windows and doors designed to inspire creativity and bold designs. With a diverse array of premium materials like wood, wood-clad steel, aluminum, vinyl, and specialty polymers, we cater to almost any imaginative request. Our extensive selection of window styles, including casements, corner single and multi-hung, sliding, bi-folding, tilt-turn, geometric fixed, bay & bow, awning, and hopper, allows for endless design possibilities. Similarly, our doors offer an impressive range of options, such as bi-folding, multi-slide, swinging, sliding, garage, lift & slide, pivot, and commercial, ensuring that we can accommodate your unique needs.
Our showrooms are not only a place to explore design options but also a hub for industry professionals and enthusiasts to connect, learn, and collaborate. Each location features functional window and door examples for testing, experimentation, and exploration, as well as meeting rooms for detailed plan discussions, community events, and service requests.
Where You Can Find Us
We invite you to visit one of our eight showrooms across Texas, Louisiana, and Arizona. With locations in major metropolitan areas such as Dallas-Fort Worth, Austin, Houston, Phoenix, and Tucson, our showrooms are easily accessible and ready to assist you in discovering the perfect windows and doors for your project. Each location hosts a team of knowledgeable professionals eager to help guide you through the process and answer any questions you may have.
In conclusion, at Grand Openings, we are more than just a window and door dealer. We are a collaborative partner, dedicated to helping you create extraordinary spaces with our custom-made windows and doors. With our extensive selection of premium materials, diverse functionality, and unwavering commitment to customer satisfaction, we are excited to help bring your vision to life. Get in touch with us today to learn more about our services and begin your journey toward creating truly exceptional windows and doors for your project.
Poor Customer Service
Several customers had a disastrous experience with Grand Openings, a window company. They complained about the company's poor customer service, including failure to answer phone calls, return calls, and keep promises. Orders were not placed on time, and problems were left unresolved. The owner was often unavailable, and the only payment option was a check, limiting payment flexibility.
Unskilled Employees
Felix Nuckley, a reviewer, was particularly upset about the company's hiring practices. He claimed that employees were taken from temp agencies and struggled to complete tasks, including reading tape measures. This lack of experience led to subpar work and incorrect installation.
Mixed Reviews
Judy H.'s experience stood out as exceptional. She praised the company's advice, products, and service, commending Jeff Long for his expertise and professionalism. Tim S. also gave the company a perfect score, stating that Grand Openings offered the best high-quality windows and doors.
Disappointing Installations
Roy Vera had a catastrophic experience with Grand Openings. His new build home was plagued by issues with window installation, including damaged windows and poor service requests. The company's inability to resolve problems in a timely manner led to frustration and dissatisfaction.
Overpromising and Underdelivering
Multiple reviewers felt that the company overpromised and underdelivered. Orders were delayed, and special requests were often ignored. In some cases, customers were left without functioning windows or doors, causing inconvenience and stress.