Your Partner in Windows and Doors
At Cascade Windows, we pride ourselves on our commitment to quality, energy efficiency, and customer satisfaction. For over 25 years, we have been the trusted choice for homeowners and builders seeking the highest quality and most energy-efficient windows. Our dedication to excellence is reflected in every step of the process, from design to installation.
Our Philosophy
At CASCADE, we believe that every window is not just a functional necessity, but an integral part of your home's overall aesthetic. That's why we design and manufacture our windows with both form and function in mind. Our talented team of experts works closely with architects, builders, and homeowners to create customized solutions that not only enhance the beauty of your home but also provide exceptional energy efficiency.
Products and Services
At CASCADE, we offer a wide range of innovative products and services, from our WinPro series of windows to our Multi-Slide and Folding Door systems. Our products are designed to provide maximum energy efficiency, exceptional durability, and effortless operation. Whether you're looking for a traditional window replacement or a completely new window system, our experienced team is here to guide you every step of the way.
WinPro Series
Our WinPro series of windows is designed to provide sleek, modern looks and exceptional performance. With a streamlined profile and advanced weatherstripping, these windows deliver airtight seals and exceptional thermal insulation. Available in a range of sizes and configurations, our WinPro series is perfect for new construction, replacement, or remodeling.
Multi-Slide and Folding Door Systems
At CASCADE, we don't just build windows - we build experiences. Our Multi-Slide and Folding Door systems are designed to transform your outdoor living spaces, allowing you to seamlessly blend indoor and outdoor living. With a range of styles and configurations to choose from, our systems can be customized to meet your unique needs.
Sustainability and Environmental Stewardship
At CASCADE, we are committed to environmental sustainability and responsible business practices. We believe that our products and services should not only meet the needs of our customers but also contribute to a more sustainable future. We strive to reduce our environmental footprint by sourcing materials responsibly and minimizing waste in our manufacturing process.
Why Choose Cascade Windows?
With over 25 years of experience, a reputation for exceptional quality, and a commitment to customer satisfaction, Cascade Windows is the clear choice for homeowners and builders seeking the best. By partnering with us, you can trust that you're getting more than just a window - you're getting a promise of quality, service, and a long-lasting, energy-efficient solution that will meet your needs for years to come.
Overview
The majority of the reviews for Cascade Windows are negative, with customers expressing frustration with the company's customer service, warranty process, and product quality.
Product Quality Issues
Many reviewers reported issues with the quality of their windows, including defective products, faulty installations, and poor craftsmanship. Some reviewers mentioned that their windows were leaking, had cracks, or were not energy-efficient.
Customer Service Issues
Numerous reviewers expressed frustration with the company's customer service, citing long wait times, unreturned phone calls, and unhelpful representatives. Some reviewers mentioned that they were passed around to different departments or representatives, only to receive no resolution to their issues.
Warranty Process Issues
Several reviewers reported difficulties with the warranty process, including long wait times, denied claims, and unresponsive representatives. Some reviewers mentioned that they were told that their issues were not covered under the warranty, despite having a valid claim.
Positive Reviews
A few reviewers had positive experiences with Cascade Windows, praising the company's service department and specific representatives who went above and beyond to resolve their issues. One reviewer mentioned that the company stood behind their warranty and replaced their windows without issue.
