Providing Energy Efficient Solutions for a Better Home
Who We Are
Window Depot is a leading window and door company proudly serving the Dayton Metro Area. Since 1994, we've been dedicated to providing exceptional customer service, unmatched value, and premium-quality products to local homeowners. As a locally owned and operated business, we take pride in understanding the unique needs of our community and offering tailored solutions.
Our Mission
Our mission is to empower our customers to enjoy more comfortable and energy-efficient homes through advanced window and door technology. We believe in providing honest pricing, exceptional customer service, and uncompromised quality that exceeds expectations.
Products & Services
Window Depot offers a comprehensive selection of high-performance windows and doors, including:
- Triple Pane Windows: Enjoy unparalleled energy efficiency, noise reduction, and thermal comfort with our premium triple pane windows.
- Double Hung Windows: Classic and affordable, our double hung windows offer reliable performance and timeless style.
- Sliding Windows: Perfect for maximizing natural light and ventilation, our sliding windows are highly durable and easy to operate.
- Bay & Bow Windows: Enhance your home's architectural appeal with elegant bay and bow windows that flood your space with natural light.
- Casement Windows: Enjoy superior ventilation and security with our secure and easy-to-operate casement windows.
- Garden Windows & Patio Doors: Upgrade your outdoor space with energy-efficient garden windows and sliding patio doors.
Our Commitment
Window Depot stands behind its products and services with:
- Upfront Pricing: We provide clear and transparent pricing with no hidden fees or surprises.
- Custom Manufacturing: Our windows and doors are custom-made to fit your home perfectly.
- Energy Efficiency: We exclusively partner with manufacturers who adhere to the highest energy efficiency standards.
- Exceptional Customer Service: Our team of experienced professionals is dedicated to providing personalized attention and seamless customer experiences.
The Window Depot Difference
What sets us apart from the competition is our unwavering commitment to:
- Local Expertise: As a local business, we understand the unique climate and needs of the Dayton area.
- Advanced Technology: We proudly offer the latest innovations in window and door technology.
- Unparalleled Value: We offer competitive pricing and exceptional quality without compromising on features or performance.
Disappointing Experience
The reviews provided are overwhelmingly negative, with three authors sharing their poor experiences with this company. Authors Carol W. and Elise W. both gave the company 1-star ratings, expressing their frustration and disappointment with the customer service.
Poor Communication and Follow-up
Carol W. purchased windows in 2013, but encountered issues with a cracked window and water damage. Despite calling the company and speaking with Michelle, the office manager, she reported receiving no follow-up or resolution to the issue. Elise W. shared a similar poor experience with Michelle, who attempted to convince her to remove her review by claiming she had confused the business with another company. Elise disputed this claim, stating that she had not confused the businesses.
Positive Experience (One Review)
Krystal B. had a positive experience with the company, giving them a 5-star rating. She praised the in-home consultant Ron, who provided helpful information and allowed her to make her own decisions about window options. The installation was also praised by Krystal, who reported that Keith, the installer, was knowledgeable and efficient.
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