A Legacy of Innovation in Pet Access Solutions
Founded in 2004, The Pet Door Guys stand at the forefront of innovative solutions for pet owners to effortlessly connect their homes with the outdoors. Driven by a passion for both pets and responsible home improvements, we've revolutionized pet access with our exclusive in-the-glass pet door conversion kits.
A Family-Run Business Committed to Quality
Led by founder Dave Engebretson, a seasoned window and door expert with over 30 years of experience, The Pet Door Guys is a family-run business built on integrity and craftsmanship. We meticulously design and manufacture each pet door conversion kit, ensuring seamless installation, longevity, and unparalleled energy efficiency.
Custom-Engineered Solutions for Sliding Patio Doors
Our innovative pet door inserts are tailor-made to seamlessly integrate with existing vinyl frame sliding doors. The process is simple and efficient, with expert glass professionals completing the installation in under an hour. Enjoy the convenience of a functional pet access point without compromising the aesthetics or energy efficiency of your home.
Features that Exceed Expectations
Every Pet Door Guys kit features:
- Endura Flap: Highest quality, energy-efficient flap with continuous magnetic contact, pivot rod, and flexible bellows for superior wind resistance and insulation.
- Custom Manufacturing: Precisely engineered to fit your specific sliding door.
- Simple Installation: Quick and hassle-free by qualified installers.
- Enhanced Security: Secure magnetic seal and UV-resistant materials for lasting performance.
Join the Pet-Friendly Community
With The Pet Door Guys, you're not just getting a product, you're joining a community of passionate pet owners who value functionality, style, and energy efficiency. Let your furry friends explore the great outdoors with peace of mind!
Contact us today to request a free consultation and discover the perfect solution for your home and your beloved pets!
Product Performance and Quality
The majority of customers were satisfied with the product's performance and quality. David Credille mentioned that the unit was "very cool and unique" and "well made, well packaged, and fit perfectly." Shauna MacKinnon praised the product as the "best dog door ever" and stated that it was "amazing" and "very sturdy."
Customer Expectations vs. Reality
However, some customers experienced issues with their expectations not matching the reality of the product. Jackie Freeman was unhappy with the product because every picture showed a whole door, which they wanted, but they received a glass insert that was supposed to fit into their original frame. Additionally, Conor Mullen experienced issues with the company's measurement process and the door's size being incorrect.
Measurements and Installation
Several customers emphasized the importance of accurate measurements and installation. Ken Blevens recommended that customers have a professional installer take the critical measurements first, rather than trying to do it themselves. Conor Mullen's experience also highlighted the importance of double-checking the measurements and the installation process.
Customer Service and Return Policy
Conor Mullen's review mentioned that the company was unwilling to take back a custom-made product, even when it was the wrong size. This raised concerns about the company's return policy and customer service.
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