At Rogue Valley Door, we are dedicated to providing high-quality, durable, and stylish doors that enhance the beauty and functionality of your home. Our mission is to deliver exceptional customer service, innovative products, and competitive pricing to meet the needs of both residential and commercial customers.
Our Services
We offer a wide range of services, including:
- Door Selection: With our extensive catalog of doors, you can easily find the perfect door to match your home's style and decor.
- Customization Options: Our doors come in various materials, finishes, and designs, allowing you to personalize your door to suit your unique taste and preferences.
- Installation and Maintenance: We provide professional installation services and offer maintenance and repair options to ensure your door stays in excellent condition.
- Design Assistance: Our team of experts are available to provide guidance and recommendations to help you select the ideal door for your specific needs and budget.
Our Commitment
At Rogue Valley Door, we are committed to delivering exceptional quality, unparalleled customer service, and unparalleled product knowledge. Our experienced and knowledgeable staff are dedicated to helping you find the perfect door to complement your home's architectural style, while also providing expert advice on door selection, installation, and maintenance.
About Our Team
Our team is comprised of experienced professionals with extensive knowledge in the door industry. We take pride in our expertise, ensuring that our customers receive the best possible service and solution for their door needs. Our team members are dedicated to providing exceptional customer service, maintaining a high level of professionalism, and ensuring that every transaction with Rogue Valley Door is a positive and memorable experience.
Contact Us
We value your feedback and would be delighted to hear from you. Please feel free to contact us with any questions, inquiries, or concerns. We look forward to serving you with your door needs.
Poor Quality and Defects
Many reviewers have expressed disappointment with Rogue Valley Door's products, citing numerous defects and poor workmanship. The most common issues reported include damaged frames, delayed shipping, improperly drilled holes, and poorly finished wood surfaces. Additionally, some reviewers have mentioned that the company's glass lites were poorly glazed, requiring additional work to correct.
Lack of Quality Assurance
Several reviewers have criticized Rogue Valley Door's quality assurance process, stating that the company fails to ensure that its products meet industry standards. Rick Santina, a reviewer who purchased a custom door from Rogue Valley, expressed frustration with the many defects he found, including chipping around lockset holes, excess glue, and poor finishing.
Unreliable Shipping and Warranty Claims
Richard Harrison, who purchased a door from Rogue Valley, reported that the company refused to honor its warranty due to minor installation issues, including the use of a 10-foot awning and staining. Brian Wright, another reviewer, was also disappointed with the company's warranty process, stating that the company initially refused to fix a defective threshold before finally agreeing to do so after repeated complaints.
Unsatisfactory Work Environment
April Bowen, a former employee of Rogue Valley Door, reported that the company's work environment was poor and that she would not recommend working there.
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