Welcome to BDK Overhead Door, your one-stop solution for all your garage door needs in the suburban Chicagoland area. We are a family-owned and operated business that has been serving the community since 1964. Our founder, Pete Sylvester, had a vision to provide fast, courteous service and quality products at a fair price, and we have been committed to upholding that vision for over 50 years. Through our hard work and dedication, we have earned a reputation for being "Home of Speedy Petie Service, " offering same-day repair service in most cases.
Our business has grown from a one-truck operation to a small fleet of trucks, and we still work hard to earn your business through dedicated, prompt, and courteous service. We are proud to offer a new door showroom and do-it-yourself parts department, conveniently located in Villa Park, Illinois. Stop by for a visit, and you will see the BDK difference.
Our Services
At BDK Overhead Door, we specialize in providing a wide range of services, including:
- Garage Door Sales: We offer a variety of garage doors from industry-leading manufacturers, featuring the best warranty programs in the business. Our selection includes both insulated and non-insulated panels, as well as window panels to improve indoor lighting and accent the exterior. We are an authorized dealer and installer of Clopay Garage Doors, offering a myriad of garage door options, styles, and colors to dress up your historic home.
- Garage Door Installation: We provide professional installation of garage doors for most any type of dwelling in the greater Chicago area. Our doors come in standard sizes and can be customized to fit your installation requirements. We provide all the necessary hardware and optional accessories such as springs, door opener, and transmitters.
- Garage Door Repair: Our experienced technicians provide fast and efficient repair service for all makes and models of garage doors and electric door openers. We offer emergency service and zero human contact service calls, ensuring your safety and convenience. Our repair services include broken springs, cables, rollers, hinges, and tracks replacement, as well as opener and keyless entry systems.
- Commercial and Industrial Installations: We provide top-quality materials and old-world craftsmanship for commercial and industrial installations. Our options include fully insulated sectional doors, ideal for cutting down on energy bills.
At BDK Overhead Door, we are committed to providing excellent customer service, and we offer free estimates for all our services. Contact us today to learn more about how we can serve your garage door needs.
Services and Quality
The majority of the reviews praised AAA Overhead Door for providing excellent services, professionalism, and expertise. The technicians, particularly Frank, were consistently commended for their personability, knowledge, and dedication to getting the job done right.
Recurring Themes
Several customers mentioned having issues with their garage doors, which were promptly resolved by the technicians. The representatives, including Jill and Frank, were highlighted for their informative and direct approach in addressing customer concerns. Additionally, the company's ability to work within tight timeframes and provide fast response times was noted.
Customer Experience
Customers praised the company's professionalism, from the initial call to the final installation. Technicians were described as caring, knowledgeable, and courteous. The team's ability to work together seamlessly was also commended.
Exceptions
One customer had a negative experience, reporting poor customer service and dishonesty from the office staff and technicians. The customer alleged that the company attempted to install scratched doors without their notice and tried to hide the issue.
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