Empowering Your Business with Innovative Solutions
At Accent Window Systems, we pride ourselves on our attention to detail and commitment to providing top-notch service to our customers in San Jose and the San Francisco Bay Area. As an authorized window and door distributor, we cater to homeowners, developers, custom builders, and remodeling contractors, offering a wide range of high-quality window and door products.
Our History
Accent Window Systems was founded on the principles of providing exceptional customer service, technical expertise, and superior quality products. Our team, led by owner and window expert Tony DeOcampo, has extensive experience in the window and door industry and is dedicated to supporting your design and application needs.
Our Services
We offer a comprehensive range of services, including plan takeoffs for contractors and professional homeowner consultations. Our team is equipped to handle large multi-unit apartment complexes, custom-built homes, remodels, and residential homes. We work closely with industry-leading suppliers to bring you the finest window and door products that meet your unique needs.
Our Products
Our product portfolio includes an impressive selection of stylish and convenient bi-fold and patio doors, available in various sizes, colors, and configurations. We also offer a wide range of windows, including vinyl, fiberglass, aluminum, and clad/wood options, designed to improve your home's comfort, energy efficiency, and overall value.
What Sets Us Apart
At Accent Window Systems, we strive to build long-term relationships with our customers, founded on trust, integrity, and exceptional customer service. Our team takes pride in providing personalized attention to detail, ensuring that every customer receives the highest level of service and support. Whether you're a homeowner, developer, or contractor, we are committed to helping you find the perfect window and door solutions for your project.
Customer Service and Responsiveness
Some customers have had negative experiences with the company's responsiveness. One reviewer, Verding G., experienced a lack of response to their emails, which led to a 2-star rating. This review raises concerns about the company's ability to respond to customer inquiries in a timely manner.
Positive Experiences
On the other hand, some customers have had positive experiences with the company's customer service. Karl, who initially posted a negative review but later corrected it, praised the company's knowledge, helpfulness, and overall service. Mariana L. also had a positive experience, citing the company's competitive prices, knowledgeable staff, and exceptional customer service. She particularly appreciated the staff's patience and willingness to help her find the right products for her needs.
Staff and Customer Service
Mariana L.'s review highlights the exceptional service provided by specific staff members, including Anthony, John, and Melanie. She appreciated their patience, expertise, and dedication to finding a solution for her needs.
Products and Quality
Mariana L.'s review also praises the quality of the company's products, specifically the French doors she purchased. She describes them as "absolutely beautiful" and a significant improvement over her old doors.
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