For over 50 years, Overhead Door Company of Amarillo has been the number one choice for quality commercial and residential overhead doors in Amarillo, TX and the Texas Panhandle area. With over 100 combined years of experience in the garage door industry, you can trust Gary Sanders and his staff to take care of all your overhead door needs.
Our Story
Our company was founded by "Dub" as a family-owned business in 1968 and continues to be run by the same family today. We pride ourselves on offering a quality product, superb customer service before and after the sale, and taking care of our customers, both residential and commercial. Overhead Door Company of Amarillo is proud to be a member of the Better Business Bureau and the Texas Panhandle Builders Association.
Our Services
At Overhead Door Company of Amarillo, we offer a wide range of services to meet the needs of our customers. Whether you are a homeowner or a commercial business, we have the expertise and knowledge to provide you with the best solution for your overhead door needs. Our services include:
- Residential garage door installation and repair
- Commercial garage door installation and repair
- Overhead door maintenance and service
- Garage door opener installation and repair
- Garage door accessories and hardware installation
- Custom garage doors and designs
Our Team
Our team of trained and qualified technicians have over 95 combined years of experience in the garage door industry. We are committed to providing our customers with the highest level of service and ensuring that every job is done right, the first time. Whether you have a small repair job or a complete garage door replacement, we have the expertise and know-how to get the job done.
Our Products
At Overhead Door Company of Amarillo, we carry a wide range of products from top manufacturers in the industry. Our products include:
- Residential garage doors
- Commercial garage doors
- Garage door openers
- Garage door accessories and hardware
- Custom garage doors and designs
Our Philosophy
At Overhead Door Company of Amarillo, we believe that customer service is the key to our success. We are committed to providing our customers with the highest level of service and ensuring that every job is done right, the first time. We take pride in our reputation for quality and reliability and strive to surpass our customers' expectations with every interaction.
Unreliability and Poor Communication
The majority of the reviewers experienced poor communication and unreliability from the company. They mentioned that the company failed to return calls, provide estimates, and show up for scheduled appointments. Some reviewers even had to contact the company multiple times to get a response.
Rude and Impulsive Behavior
One reviewer reported that the technician sent to their home was impulsive and rude to their partner, which led to a negative experience.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. They reported prompt and reliable service, with technicians who were friendly, professional, and organized. Some reviewers were also impressed with the reasonable prices and quick turnaround times.
Customer Service
The company's customer service was a major point of contention. While some reviewers received excellent service, others experienced poor communication, rude behavior, and unreliability.
Comparisons to Other Companies
One reviewer compared their experience with the company to another company, stating that the other company provided better service and communication.
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