Your door, our priority. Excellence in service, every time.
At Vortex Doors, we pride ourselves on being the premier provider of commercial door services in the industry. With over 85 years of experience, we have built a reputation for delivering unparalleled service, superior quality, and fast response times. Our commitment to excellence is evident in every interaction with our customers.
Our Services
Our extensive range of services includes:
Commercial Door Services
- Rolling Steel & Sectional Doors
- Fire Doors, Inspection & Repairs
- Security Gates & Grilles
- Entrance & Swinging Doors
- Hangar & Large Scale Doors
- Access Control Systems
- Automatic Door Systems
- Loading Docks & Equipment
- Specialty Doors & Services
We cater to a wide range of industries, including:
Retail
- Property Management
- Manufacturing
- Transportation & Logistics
- Healthcare
- Restaurants & Hotels
- Construction & Tenant Improvements
- Wholesale Trade
- Service Centers
Our Expertise
At Vortex Doors, we understand the importance of timely and effective door repair. Our experienced team of technicians is dedicated to providing quick and reliable solutions to all your door-related needs. With 44 self-performing Service Centers and over 400 well-stocked Service Trucks, we can respond rapidly to any door-related emergency.
Why Choose Vortex Doors
Our commitment to excellence is reflected in:
- Fast and friendly service
- Superior quality workmanship
- Fast response times
- Well-trained and certified technicians
- Convenient service locations across the United States
What Our Customers Say
- "Excellent 5.0 Mele J. He made me feel comfortable with this process. Not like a sales man, somebody who just wanted to help me and get the job done." - Kristina G.
- "Wesley was here and not only fixed it but made sure that the lock was actually functioning, fixed our threshhold and suggested we increase the size of our door frame stops." - Val M.
- "Brett S with Vortex doors fixed are shipping door, Vortex doors are the only ones you should have do your work." - Medicine Shoppe Pharmacy
Contact Us
To learn more about our services or to schedule a service call, please visit our website or call us at (800) 698-6783 for 24/7 customer support.
Avoid Vortex Doors at All Costs
The overwhelmingly negative reviews of Vortex Doors warn of inflated prices, unprofessional service, and dishonest representatives. Many customers report being overcharged for simple services, with some quotes reaching as high as $18,000 for materials alone. Some customers even claim to have been charged for services that were not performed, such as taking pictures or looking at a problem without providing a solution.
Technicians Lack Knowledge and Skills
Several reviews highlight the lack of technical expertise among Vortex Doors' representatives. One customer was told that a technician couldn't fix a door due to a lack of knowledge about the door's specific issues. Another customer was quoted a high price for a repair, only to discover that the issue was easily resolved by another company.
Poor Customer Service and Communication
Multiple reviewers express frustration with Vortex Doors' customer service, citing poor communication and dishonest representatives. Some customers report being left with unanswered questions, while others were not provided with accurate estimates or quotes.
Only a Few Positive Reviews
Despite the overwhelming negativity, a few reviews praise Vortex Doors for providing good service and quality work. One reviewer mentions a pleasant experience with a technician named Jerry, stating that he was friendly, arrived on time, and provided good service.
Unresolved Issues and Misleading Language
Numerous reviews express frustration with Vortex Doors' inability to resolve issues, with some customers reporting that the company failed to follow up on promised repairs. Some reviewers also express concern about the company's use of misleading language, including ambiguous quotes and unclear explanations of services and prices.
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