Elevating Your Projects to New Heights of Excellence
At Columbus Window, we pride ourselves on being a premier provider of top-notch windows, doors, siding, and gutters for both residential and commercial projects. Established in 1984, our commitment to excellence has consistently surpassed our own expectations. With a steadfast dedication to delivering exceptional service to the construction industry, we have built a reputation for being the ultimate destination for all your exterior remodeling needs.
Our History
Our story began long before our official opening on November 29, 1984. President Neil Lichtman, a Firestone High School graduate from Akron, Ohio, embarked on a journey through roles at Tulane Travel, Tulane University, Alside Supply Co., and The F.A. Kohler Co. before founding Columbus Window Co. Co-founder Linda Lichtman's journey is equally noteworthy, with a background in computers. Our foundation is built on unwavering dedication to customer service and an unyielding commitment to top-notch materials.
Our Mission
Our mission is to provide superior service and top-quality products, elevating your projects to new heights of excellence. We believe that quality is in the eye of the end user, and that's why we've established our "VALUE TRIANGLE" concept. This means that every product we offer has been rigorously selected to not only meet but exceed our stringent quality criteria. Your satisfaction is paramount to us, and our dedication to delivering only the finest products ensures that you receive nothing but the best.
Our Services
We take pride in our expertise to offer a comprehensive range of standard and customized solutions to meet all your commercial needs seamlessly. Our extensive product range includes:
- Residential Doors: We provide an extensive selection of residential doors in various styles and sizes, including interior and exterior options like vinyl, wood, and aluminum.
- Residential Windows: We proudly provide a wide variety of door types, styles, and sizes tailored to residential housing, including both interior and exterior options like vinyl, wood, and aluminum doors.
- Commercial Products: We take pride in our expertise to offer a comprehensive range of standard and customized solutions to meet all your commercial needs seamlessly.
- Siding & Gutters: We excel in delivering top-notch siding and gutter products and expert installation services. Explore our extensive range of styles and materials, including seamless and Leaf Relief gutter solutions.
What We Offer
At Columbus Window, we understand that every project is unique, and that's why we go the extra mile to accommodate your needs. Our commitment to service extends to job site delivery, available anywhere in Ohio. Additionally, for your convenience, we offer professional measuring and installation services, ensuring that your project is completed to the highest standards.
Customer Experience
The majority of customers had a positive experience with Columbus Window, praising their customer service, knowledge, and product quality. Neil, the owner, was mentioned specifically for his exceptional service, professionalism, and responsiveness.
Installation and Quality
The installation process was noted to be professional, with installers Brice and Michael being mentioned for their exceptional work and respectful demeanor. The quality of the windows was also praised, with customers enjoying the reduction in outside noise and improvement in the look of their homes.
Issues with Delivery and Permits
However, some customers experienced issues with delivery times, with one customer stating that delivery took months, although this was attributed to factors outside of the company's control. Another customer had an issue with a permit, claiming that the county never received it, although this was not confirmed.
Professionalism and Communication
Unfortunately, some customers had negative experiences with the company, citing a lack of professionalism and poor communication. Two customers mentioned that the owner and operator was unprofessional, and that they had poor experiences with ordering and completing their window transactions.
Response to Issues
It's worth noting that Neil, the owner, responded graciously to issues that arose, providing replacements for broken latches and offering good customer service.
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