Expert Window Replacement, Exceptional Customer Service
At Creative Windows, we pride ourselves on being Ann Arbor, MI's trusted source for custom window treatments. With over 40 years of experience, our team of experts is dedicated to providing the highest quality products and exceptional service to transform your windows.
Our Services
We offer a wide range of services to ensure that your windows are treated with the utmost care and attention to detail. From consultation to installation, we take care of every step of the process to ensure that your window treatments exceed your expectations.
At Creative Windows, we understand the importance of custom window treatments that not only enhance the aesthetic appeal of your home but also provide functionality and comfort. Our team of in-house designers, fabricators, installers, and project managers work together to ensure that every aspect of the project is carefully planned and executed to meet your needs.
Get to Know Us
For over four decades, Creative Windows has been providing custom window treatments to homeowners in and around Ann Arbor, MI. Our knowledgeable staff is dedicated to providing exceptional service, expert advice, and a wide range of product options to suit your unique needs.
Our Products
At Creative Windows, we offer a comprehensive range of products to cater to your window treatment needs. From roller shades to shutters, and from draperies to motorized window treatments, we have it all. Our products are designed with functionality and aesthetics in mind, ensuring that your windows are treated with the care they deserve.
Our Commitment
At Creative Windows, we are committed to providing the highest quality products and exceptional service to our customers. We understand the importance of a seamless and hassle-free experience, from consultation to installation and beyond. Our team is dedicated to ensuring that every aspect of your window treatment project is carefully planned and executed to meet your needs.
Read What Our Customers Say
Don't just take our word for it - hear what our satisfied customers have to say about their experience with Creative Windows.
Testimonials
"Creative windows was great! They came out and I selected the patterns. Then measured and came and measured again. Joy was very friendly and professional. Then Tom came and measured again and later installed them and came back later to fix a slot. Couldn't be happier." - Doris Cochran
"We recently moved into a condo and worked with Stacy at Creative Windows for our window treatments. First we had Stacy help us choose blinds in 4 rooms. They look fabulous! Then we wanted drapes in two rooms and Stacy helped us with those. Stacy had wonderful ideas and helped us every step of the way. We wanted simple and elegant and that is what we got! We could not be happier with the window treatments! Every person we worked with at Creative Windows was professional and knowledgeable. We highly recommend Creative Windows!" - Sharon Frisbie
"This is a very professional company that delivered one of the nicest window treatment installations I have ever seen. They communicated clearly, measured accurately and had recommendations for what would work best for our needs. And the final outcome was on time and very nicely installed. I truly feel that you wouldn't need to look further than creative windows for outstanding window treatments delivered with personal, high-quality service!" - Dr. AJ Ker
Schedule an Appointment
Ready to start your project? Please schedule an appointment and we can start discussing your window treatment needs.
Customer Feedback
Mixed Reviews
Creative Windows has received a mix of positive and negative reviews from customers. While some customers have praised the company for its knowledgeable designers, many options, and great service, others have experienced poor communication, lack of responsiveness, and poor product quality.
Service Issues
Some customers have reported difficulty in getting appointments and communication issues with representatives. One customer had to wait over 3 months for a service appointment, and when they tried to reschedule, they were met with hostility. Another customer reported that the company was non-responsive, with no follow-up or updates on the status of their order.
Product Quality
While some customers have praised the quality of the products, others have reported issues with the durability and performance of the window treatments. One customer had to have their sensors reprogrammed multiple times, and another customer reported that their vertical blinds took months to arrive.
Positive Reviews
Some customers have had a positive experience with Creative Windows, praising the company for its knowledgeable designers, many options, and great service. One customer reported that the installation was painless and that the company was wonderful to work with. Another customer praised the company for its creative approach to window treatments, including one designer who wrote a poem for them that won a national poetry contest.
Negative Reviews
On the other hand, some customers have reported negative experiences with Creative Windows, citing poor communication, lack of responsiveness, and poor product quality. One customer threatened to take their business elsewhere if they didn't receive a response, and another customer reported feeling like they were being charged extra for services they didn't need.
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